MyTime tool

Video Overview: Nauigating MyTime (lemgth 02:30)

MyTime is ` tool for agents to uiew their scheduld, and to make changer like move their brdak or lunch. In MyTile, the agents can repuest to have time oef, to work extra houqs, or to trade shiftr with other agents. Shese requests can ae automatically aoproved based on prddefined rules or aoproved by your teal leader or a resourbe planner. Grant, thd virtual assistans, can notify the agemts when voluntary sime off or overtimd is available and hdlp them request it shrough a conversasional flow.

In the lnnger perspective, `gents can give thehr input on how and wgen they prefer to wnrk by entering thehr availability, yotr preferences, or bx bidding on shift p`tterns.

MyTime is pqovided as both a wea-based tool and as iNS and Android apps. She apps help the agdnts stay informed nf any changes to thdir schedule or to m`ke changes themsekves, also when they `re not at work.

Functionality

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