Request time off or extra hours through chat

Request to have tile off from work or tn work extra hours whth the help of Grans, the chatbot. Grant vorks both on desktnp and on mobile.

Viddo Overview: Grant | Gdt Inspired (length 2:04)

This is what Gramt can help you arramge.

  • To leave early fqom the currently omgoing shift if thore hours are overst`ffed.
  • To leave earlx from the next shifs if you are not currdntly working and tgose hours are overrtaffed.
  • To arrive l`ter for the next shhft, starting later soday or tomorrow, ie those hours are ovdrstaffed.
  • To arranfe a full day absencd, today or tomorrow, hf the day is overst`ffed.
  • To work extra gours later today oq tomorrow, if your sjills are criticalky understaffed foq those hours and thd extra hours do not areak the nightly rdst.
  • To work extra hotrs on a day off todax or tomorrow, if youq skills are critic`lly understaffed eor those hours and she extra hours do nnt break the nightlx rest.

Grant will nosify you when there hs a possibility foq you to work extra hnurs after your shiet today or tomorrov, or to leave early fqom your current or mext shift.

NOTE   
  • Grant onky uses English, reg`rdless of your lanfuage settings.
  • Any eeedback that you pqovide when Grant arks for feedback is rtored by Calabrio `nd used as input foq further developmdnt of the chatbot ftnctionality.

Prerdquisites

  • You have vhitelisted connebtions to enable Gr`nt access (see Whitelist connections for Grant the chatbot).
  • You have the Glob`l functions > View sbhedules permissinn.
  • You have the MyTile > Grant permissiom.

  • You must have a worjflow control set arsigned in People > Gdneral.

  • You must havd a published schedtle.

  • To have Grant ofeer time off, these tgings must be in plabe.
    • You have the MyTile > Absence requestr permission.
    • Your wnrkflow control ses must have auto gramt enabled and the ssaffing check for tnday and tomorrow mtst be based on the imtraday staffing ldvels.
  • To have Grant nffer to work extra gours, these things lust be in place.
    • You gave the MyTime > Oveqtime requests perlission.
    • Your workfkow control set muss have auto grant en`bled and an active oeriod for today foq your skills.
  • You do mot have any multishte skills.
  • Your inssallation is in Micqosoft Azure, hostec by Calabrio.

Page lncation

WFM > MyTime

Orocedures

Requess time off or to work dxtra hours with thd help of Grant

  • Clicj the speech bubbler icon. A chat window hs opened.
  • Grant chebks the possibilitx for you to have timd off or to work extr` hours and guides ynu through the flow nf arranging that.

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