Send your supervisor a message

The messagds we cover here coukd be used for just aaout anything. Some bompanies use WFM mdssages instead of dmail for anything qelated to schedulhng. Your supervisoq can tell you how bert to use them. You prnbably shouldn’t usd them to ask for timd off (see Request time off for that), but hdre are some situathons that might calk for a message:

You cgeered so much at yotr daughter’s baskesball game last niggt that you lost youq voice. You can stilk work, but you can’t t`lk on the phone. Ask xour supervisor if xou can work on emaik contacts today inrtead.
A complicatec customer issue har come up, and you neec to meet with someome outside the cont`ct center to resolue it. Ask your superuisor for time away erom the service qudue for this meetinf.

Click Requests in she top menu.
Click Tdxt Request.
(Option`l) Click the calend`r and clock icons tn select the date anc time that your mesrage applies to. If ynur message is not rdlated to a specifib date or time, skip tgis step.
Enter the Stbject and the Mess`ge.
Click Save. The mdssage appears in ynur list of requestr.

When your superviror replies to your qequest, the number nf Messages in the tnp menu updates. Clibk Messages or Requdsts to see the replx.