Manage absences and attributes

The Absence and attributes feature enhances workforce management by allowing you to associate specific attributes with absence types. This enables detailed tracking, trend analysis, and reporting on various forms of employee absence requests (for example, vacation, sick leave, or emergency leave). You can create and assign attributes to absence categories, making it easier to categorize leave, track patterns, and optimize resource planning.

Prerequisites

  • This feature is available for Cloud customers only.
  • You have the Absence and attributes permission.

Page location

WFM > WFM settings > Absence and attributes

Procedures

Create a new attribute

  1. Enter an Attribute name.
  2. Enter a description. You can only view this description when you edit an attribute.
  3. Click Create. If you want to cancel the process, click Cancel.

Add an attribute to an absence

  1. In the Add attributes to absence section, select one or more absence check boxes from the Full absence list or the Absence with attributes list. The Full absence list displays all absences, and the Absence with attributes list displays only absences that have attributes.
  2. (Optional) If you cannot find an absence, in the Search absence field, enter the absence name.
  3. To add attribute(s) to the selected absence(s), click the Attributes drop-down list and then click Add for one or more attributes.

Edit an existing attribute

  1. Select an attribute from the Existing attributes drop-down list.

  2. Click the Edit icon.

  3. Edit the information.

  4. Click Update.

Delete an existing attribute

  1. Select an attribute from the Existing attributes drop-down list.

  2. Click the Delete icon.

  3. Click Delete.

Remove an attribute from an absence

  1. In the Add attributes to absence section, to remove an attribute from an absence, click the trash can icon.
  2. Click Delete. If you want to cancel the process, click Cancel.

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