Send a text request

Send a message or question to the administrators by creating a text request in MyTime.

The text requests can be used for any type of issue. They are not connected to any functionality or automatic validations as absence requests or overtime requests. The text requests are always handled manually by administrators.

Video Overview: Text Request (length 02:57)

Prerequisites

This feature is available to Calabrio GovSuite users.

  • You have the MyTime > Text requests permission.
  • To enter a subject or message, you have the MyTime > Free text in requests permission.

Page location

WFM > MyTime > Requests tab

Procedures

Send a text request

Send a message to an administrator using a text request.

  1. Select Text request.
  2. Click the calendar buttons and use the calendar view to select a date interval. If your request is not related to any date, leave the dates as they are.

  3. Click the clock buttons to set a time interval.

    • If your request is for one or more full days, select the Full day check box.
    • If your request is not related to any specific time, leave the times as they are.
  4. Enter a Subject for the text request and then write your Message.
  5. Click Save to send your request.

Follow up on or delete your text request

Use the request list to follow up on your text request.

  • For more information on how to follow up on a request and reply to a message from the administrators or delete your request, see View your requests.

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