Request time off

Send an absence request to request time off. The absence requests you send are either manually handled by a supervisor or automatically approved or denied based on a set of validations.

In the MyTime schedule week view there are indications of how likely it is for you to get an absence request for a specific day approved. This is either shown on day level or on interval level.

  • On interval level, it's shown as a bar next to the shift. Click Staffing info and select Show absence probability to show the bars. Green means it's very likely that you can have that interval off, and yellow means the chances are low.
  • On day level, it's shown as a small container at the top of each day. Green means it's very likely that you can have that day off, yellow means the chances are lower, and red means the chances are very low.

You can also use Grant, the chatbot, to request time off for today or tomorrow. Click the speech bubbles icon in the top bar to open the chat window. Grant guides you through the process. See Request time off or extra hours through chat for more information about Grant.

Video Overview: Absence Requests (length 04:47)

Prerequisites

This feature is available to Calabrio GovSuite users.

  • You have the MyTime > Absence requests permission.
  • To enter a subject or message, you have the MyTime > Free text in requests permission.
  • To see your personal account for absences, you have the MyTime > View personal account permission.
  • A period is open for absence requests in your workflow control set.
  • Absence probability must be turned on in your workflow control set for you to see the interval level probability to get your absence request approved,
  • To see the absence probability in the week view, you have the MyTime > View staffing info permission.

Page location

WFM > MyTime > Schedule tab

Procedures

Request time off for a full day or part of a day

Send an absence request to request time off from work, either a part-day absence or a full-day absence.

  1. Find the day for which you want to request time off.
  2. Click the pen button for that day and select Absence.

  3. Select the Absence type to use.

    For some of the absence types, you might have a personal account that specifies how many days or hours you can use. For those absence types, the balance of the account is shown.

  4. If you want to request a full day off, select the Full-day absence toggle.

    If your request is for just part of the day, use drag and drop to adjust the time and the duration of the absence. Your Administrator configures the time intervals that you can select.

    NOTE   
    • If the request approval for the absence type you selected is based on staffing levels, a green and yellow bar on the right side tells you where it's more likely for your request to be approved. Green means it's very likely that you can have that time off, and yellow means the chances are low.
    • During some activities, like training sessions or certain meetings, absences might not be allowed. If that is the case, information about this is shown when you move the absence on top of one of those activities.
  5. Click Submit to send your request.

Request time off for one or several days

Send an absence request to request time off from work, either for a full day or several days.

  1. Find the day for which you want to request time off.
  2. Click the + button for that day.
  3. Select Absence request.
  4. Select an Absence type from the drop-down menu. If there is a personal account for the selected absence type, the remaining days or hours for that absence type are shown.

  5. Click the calendar buttons and use the calendar view to select a date interval.

    NOTE   The maximum length for an absence request is 60 days.

  6. If your request is for just a part of the day, clear the Full day check box and click the clock buttons to set a time interval. Your Administrator configures the time intervals that you can select.
  7. Enter a Subject for the absence request and then write your Message.
  8. Click Save to send your request.

Follow up on an absence request

Use the request list to follow up on your absence request. In the request list you can also delete or cancel a request.

  • For more information on how to follow up on a request and reply to a message from the administrators, cancel or delete your request, see View your requests.

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