Group Pages datasets for WFM

The Group Pages datasets mirror the existing WFM datasets, with the same names as their counterparts with a (Group Pages) suffix added. The Group Pages fields are located in the Organization folder in each dataset.

EXAMPLE   WFM dataset: WFM Adherence
Group Pages version: WFM Adherence (Group Pages)

  • Use the (Group Pages) datasets only if your dashboard requires Group Pages data.

  • Every visual using a Group Pages dataset must include either a grouping that includes the WFM Group Page field or a filter that explicitly includes or excludes WFM Group Page values.

  • Optional columns in WFM People do not automatically appear as Group Pages.

    IMPORTANT   Only optional columns that are explicitly configured as Dynamic Group Pages are available for selection and reporting in Group Pages datasets. See Optional columns for more information.

  • Add filters for both WFM Group Page and WFM Group for intuitive control over Group Pages.

For more information about the Group Pages in WFM, go here: Group pages

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