Manage absence request settings

You can configure the absence request settings to automatically deny a part day absence request for a day that does not have a schedule. The setting is disabled by default. You can also hide the Full-Day Absence Request check box from agents who are submitting absence requests in MyTime.

Prerequisites

You have the Web > WFM settings

Page location

WFM > WFM settings > Absence request settings

Procedures

Enable or disable the validation rules for a part day absence request with no schedule

  1. Toggle the validation rule slider on or off for Deny part day absence when no schedule.

  1. Click Save.

Show or hide the full-day absence request check box

  1. Toggle the slider on or off for Hide full-day absence request.

  1. Click Save.

Related topics