Training Planner tool
Plan and schedule training with advanced automated functionality, regardless of the size of your workforce. Service level targets, and the availability of agents, trainers and training rooms are all factored in to create optimal training schedules. Select individuals and groups, training content, delivery details, trainers and dates to create the training plan. Add the training plan to the published schedules in WFM.
NOTE End of Life has been announced for Training Planner. See more information on the Calabrio Customer Success Center.
Try the new Meetings tool in WFM to plan meetings and 1:1 sessions. More features are on the roadmap. See Manage meetings (Meetings tool) for more information on what is available now.
Guides for training planner 9.0
For Training Planner guides, reach out to the Calabrio support.