How WFM function permissions work

There are two types of permissions in WFM, function permissions and data permissions. The function permissions control what functionality the user can access.

The function permissions always need to be combined with data permissions to define what data the user should be able to access when using that functionality.

The function permissions are organized in a tree structure, and a lot of the function permissions have sub-levels. Access on a higher level does not automatically give the user access to the functions on the lower levels. All function permissions need to be enabled individually.

One section of the function permissions are the global functions. This section contains function permissions that give the user access to functionality which is available in several tools. The user still needs the additional function permissions to access those tools to be able to make use of the global permissions.

EXAMPLE   View schedules and Modify assignment are global function permissions that control functionality available in more than one part of WFM, such as Teams and the Schedules module. Without the View schedules and Modify assignment permissions, the user will not be able to see or make changes to any shifts even if they have access to Teams and the Schedules module.

All function permissions

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