Add external storage locations

The External Storage page lets you add one or more storage locations outside of Calabrio ONE. You can use these external storage locations for several purposes:

Unlike the Calabrio ONE-hosted storage locations where you store audio recordings, screen recordings, and Analytics data during their retention period (see Configure storage profiles for QM and Analytics), your company needs to create and manage these external storage locations independently. You cannot associate external storage locations with a storage profile. External storage is available as Amazon S3 buckets.

Page location

Application Management > Global > System Configuration > External Storage