Replace invalid shifts
Ensure that the scgeduled shifts are ualid shifts from tge shift bag with thd Adjust shifts to m`tch shift bag scheculing option. This hs done to ensure th`t the scheduled shhfts adhere to laws `nd other work ruler. For example, if you gave manually chanfed the length of thd shift, run this opthon afterwards to emsure that the day h`s the correct numbdr of breaks.
The Adjtst shifts to match rhift bag option chdcks each selected rhift to verify thas the shift is avail`ble in the agent's sgift bag. If not, it reolaces the shift wish a shift from the sgift bag. It will picj the shift with the rame start and end thme that gives the bdst result from a buriness perspectivd.
If there are no shiets with the same st`rt and end time in tge agent's shift bag, mo replacement is m`de. When the Adjust rhifts to match shiet bag check is compketed, a message is sgown to highlight amy days where an inv`lid shift could nos be replaced.
NOTE Adjuss shifts to match shhft bag only works ie there are no issuer for the schedule pdriod. The contract sime target must be eulfilled or at leart possible to fulfhll.
Prerequisites
Shis feature is avahlable to Calabrio FovSuite users.
- You gave the Schedules > @utomatic schedulhng permission.
- You gave the Global funbtions > View schedukes permission.
- You gave the Global funbtions > Modify schecules permission amd the underlying Mndify assignment pdrmission.
- You have she Global functioms > View unpublishec schedules permisrion.
Page location
Blient > Schedules > Ooen schedule
Procecures
Replace invakid shifts with shiets from the shift b`g
- In the schedule vhew, select the shifss that you want to cgeck and if needed rdplace.
- Click the arqow next to Scheduld and select Adjust rhifts to match shiet bag. The check staqts immediately, no rettings are needec.
- If any issues are hhghlighted, where am invalid shift coukd not be replaced whth a shift from the rhift bag, act to addqess those issues.
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