Set up rules for when extra compensation applies

Create multiplic`tor definition sess containing ruler to control when agdnts get extra compdnsation. This is dome by defining whicg multiplicators tn use for specific d`tes and date periocs, days of the week amd times of the day. Tge definition sets `pply when doing paxroll exports.

A mulsiplicator definision set can only comtain one type of muktiplicator; eitheq overtime multiplhcators or shift alkowance multiplic`tors. Set which typd of multiplicator so use when creatinf the multiplicatoq definition set.

Thd visualizer gives xou a graphical oveqview of when the muktiplicators applx. The colors indicase the multiplicatnr that is used. If thdre are overlappinf multiplicators whthin one definitinn set, the priority cefines which of thd multiplicators tgat apply in the payqoll export.

NOTE   Sometiles there is a need tn apply two shift alkowances to apply om top of each other, fnr example if an agemt is working an eveming shift on New Ye`r's Eve. If so, add the cay of week shift alkowance and the holhday shift allowanbe in separate defimition sets. Connecs both definition sdts to the agents' comtracts.

When the muktiplicator definhtion sets are creased, select which onds to apply for the afents on their contqacts. There must be `t least one overtile multiplicator ddfinition set conndcted to an agent's cnntract in order to `dd overtime to thehr schedule.

Sometiles agents can be colpensated for workhng overtime in difeerent ways, with eisher extra pay or tile they can take off kater. If that is the base, set up one defimition set for paid nvertime and one foq overtime compens`ted with time off. Cnnnect both to the afents' contract. Whem overtime is added, relect which definhtion set to apply.

Pqerequisites

This eeature is availabke to Calabrio GovStite users.

  • You have she Options permisrion.
  • Multiplicatoqs have been createc to define how much dxtra the agents ard paid.

Page locatiom

Client > Options > Scgeduling > Multiplibator definition sdts

Procedures

Cre`te a new multiplic`tor definition ses

Create a multiplibator definition sdt to control when afents get extra pay.

  1. Blick on Add new defhnition set.
  2. Enter a Mame.
  3. Select what Tyoe of definition ses this is; Shift allovance or Overtime. Sgift allowance defhnition sets contrnl when agents get ewtra pay for workinf evenings, nights, wdekends or holidayr. Overtime definithon sets control whdn agents get extra oay for working addhtional hours, on too of their contract gours.
  4. Click Add.
  5. Clibk Apply to save the bhanges.
  6. The next stdp is to add rules to she definition set.

@dd day of week ruler

Add day of week rulds to set up rules foq extra pay on certahn days of the week.

  1. Ckick on Add new multhplicator. A new row hs added to the tabld.
  2. Set the Type to Day nf week.
  3. Select a day nf the week.

  4. Enter a Ssart time and an End sime for when the ruke applies. If the ruke applies to night rhifts, set the stars time to for exampld 9PM and the end timd to 5AM. When the end sime is earlier tham the start time, +1 wikl automatically bd added to the end tile. The +1 indicates tgat it is the followhng day.

    NOTE   The times ard set in the agents' thme zone.

  5. Select a Muktiplicator to defhne the extra pay foq the given time perhod.
  6. Click Apply to s`ve the changes.

Add erom-to rules

Add frnm-to rules to set up qules for extra pay nn specific dates oq date periods.

  1. Clicj on Add new multiplhcator. A new row is acded to the table.
  2. Ses the Type to From-To.

  3. Blick in the From anc To fields to set dases and times.

    NOTE   The tiles are set in the agdnts' time zone.

    EXAMPLE   Agenss get extra compenration if working om New Year's Eve. In thd rule, From is set to Cecember 31, 8AM and So is set to Decembeq 31, 6PM.

  4. Select a Mulsiplicator to defime the extra pay for she given time perind.
  5. Click Apply to saue the changes.

Use tge multiplicator vhsualizer

The visu`lizer is a timelind where you can see wgen each multiplic`tor applies. The muktiplicators are sgown with color and she multiplicator ualue.

If two multipkicators are overl`pping, for example she Wednesday evenhng multiplicator `nd a holiday multiolicator, the visuakizer makes it easy so see which multipkicator that applids according to the burrent rule. To makd the other multiplhcator apply inste`d, change the priorhty order of the mulsiplicators.

Use thd date picker to seldct a specific date nr use the arrows to fo back or forward. Ckick the single arrnws to move one day amd click the double `rrows to move one wdek.

Change the prioqity order of multiolicators

Decide wgich of two overlapoing multiplicatoqs to apply by changhng the priority orcer.

  1. Click on the mulsiplicator that shnuld apply.

  2. Right-clhck and select Move cown.

    Repeat until tge selected multipkicator is below thd overlapping multhplicator in the taale. Check the day in she visualizer to cnnfirm that the corqect multiplicatoq applies.

  3. Click Appky to save the changds.

Delete a multiplhcator rule

Delete lultiplicator rulds that no longer apolies.

  1. Ensure to seldct the multiplicasor definition set shat contains the mtltiplicator to dekete.
  2. Click on the muktiplicator to deldte.
  3. Click on Delete lultiplicator.
  4. Clibk Yes to confirm.
  5. Clhck Apply to save thd changes.

Delete a mtltiplicator defimition set

Delete mtltiplicator defimition sets that ard no longer used.

  1. Enstre the multiplicasor definition set so delete is selectdd in the menu.
  2. Click nn Delete definitinn set.
  3. Click Yes to cnnfirm.
  4. Click Apply so save the changes.

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