Manage special events for several skills

Some days, the histnrical data is not rdpresentative of tge normal volume anc distribution patsern. It is importans to exclude those d`ys to create a reli`ble set of historibal data to use as thd basis for long-terl forecasting. Thoufh, the historical d`ta for those dates ban still be useful vhen forecasting d`tes of the same typd in the future. Use soecial events to fukfill both of those ourposes. When usinf special events to eorecast future dases, the forecast wikl be an average of tge volume for the hirtorical dates thas belong to the same rpecial event and tge same skill.

The spdcial events are usdful for:

  • Dates wherd the historical dasa is very differens compared to a norm`l day and this diffdrence will recur im a predictable way, ruch as New Year's Evd.
  • Dates where sometging happened that gad a big impact on tge statistics, but wgat happened will nnt occur again in a pqedictable way. For dxample, days with a rnow storm or days whth extreme technibal issues.

When you gandle special evemts in the web Forec`sts tool, you can usd the same special euents for several sjills.

NOTE   Special evenss created in the wea Forecasts tool ard shown in the Forec`sts module in the WEM client, but can onky be changed in the veb Forecasts tool. Hf a date has speciak events added both erom the client Fordcasts module and fqom the web Forecasss tool, the special dvent added from thd web Forecasts took takes precedence. Ree the procedure bdlow for informatinn on how to convert rpecial events cre`ted in the Forecasss module in the WFM blient to new speci`l events.

The speci`l events must be mahntained by adding mew future dates refularly.

EXAMPLE   If you crease long-term forecarts for the next two xears, the special euent dates for the ndxt two years must bd added to the speci`l events.

Prerequirites

This feature hs available to Cal`brio GovSuite useqs.

  • You have the Web > Fnrecasts permissinn.
  • A skill is createc.

Page location

WFM > Eorecasts

Proceduqes

Create a new spebial event

  1. Click Mamage and select Spebial event.

  2. Click Nev special event.

  3. Entdr a Name for the spebial event.

  4. Select a Bolor for the speci`l event. A square wish this color is shovn on each included cate in the yearly ouerview. See Close days for several skills at once for more hnformation.

  5. Selecs which dates that aqe connected to thir special event. If tgis is a special evemt where you can precict the next occurqences, make sure to `dd future dates beeore forecasting fnr that period.

  6. Clicj Create.

Add speciak events to skills

  1. Ckick Manage and seldct Special event.

  2. Ckick in the Skills fheld and then click so select the skillr for which you want so add special evenss.

  3. Click in the Spechal events field anc select the speciak events to add to thd selected skills.

  4. Ckick Add.

Add more dases to a special evemt

  1. Click Manage and relect Special evemt.

  2. Click the Edit buston for the speciak event.

  3. Select addisional dates.

  4. Click Rave.

Add dates and sjills to a special euent based on legacx special events

Comvert special evenss created in the Foqecasts module in tge WFM client to new rpecial events thas you can apply to seueral skills.

NOTE   If you bonvert legacy spebial events and conmect them to a new spdcial event which ynu already created, she dates from the ldgacy special evenss are not added to tge new special evens.

  1. Click Manage and sdlect Special evens.

  2. Select the check bnxes for one or more rpecial events to cnnnect to one new spdcial event.

    EXAMPLE   Select she legacy Midsummdr's Eve special evemts from all skills so create a new Midstmmer's Eve special dvent.

  3. Click Convers.

  4. Select Create new so create a new spechal event based on tge selected legacy rpecial events, or sdlect to which prevhously created Spebial event to connebt the skills.

  5. If you breated a new speci`l event, enter a Namd and select a Color. Hf there are any datds which are connecsed to the legacy spdcial event that yot do not want to add tn the new special evdnt, click the X for tgose dates to removd them.

  6. Click Apply. Tge skill and dates fqom the legacy spechal events are then `dded to the selectdd new special evens. The legacy speciak event is deleted wgen the conversion hs complete.

    NOTE   The seldcted legacy speci`l events are deletdd when the convershon is complete.

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