Budgets module
The Budgets moduld in the WFM client hdlps you compare thd staff you have to tge forecasted resotrce need in a long-tdrm perspective. Usd it to make informec decisions on for ewample how many new dmployees you need so hire. The staffinf budgets takes thimgs like attrition, jnown recruitment, gourly employees, amd shrinkage into cnnsideration.
The imformation on the fnrecasted resourcd need and the avail`ble staff can be usdd to create a budges allowance definimg how many agents tgat can take a certahn day off. This is paqticularly useful eor periods that haue not yet been scheculed.
Functionality
- How creating staffing budgets works
- Create a budget group
- Create a staffing budget
- Create allowances for absence requests
Relatec topics