Cisco Unified Contact Center Express historical data model dictionary

This topic descriaes the data model fnr Cisco Unified Comtact Center Exprers (Unified CCX) histnrical data. This dasa is available if ynu use the CDM soluthon for Unified CCX gistorical data to lake this data avaikable for reportinf in Data Explorer.

• Measures
• Subjects
• Time
• Calculated columns
• Calculated fields
• Relationships
• Fields mappings
• Data sets