Evaluator Performance

This report provides a summary of how many evaluations an evaluator has completed and the average evaluation score based on a time period. This can include one evaluation form or all point-based or percentage-based forms.

NOTE   This report is only available when the “View Evaluator Details” permission is enabled.

Fields in this report

Field

Description

Average Score (%)

The average score for the form, section, or question.

End

The end of the day or interval, or the end of the period covered by the report.

Eval Form

The evaluation form used to score the contact.

First Name

The evaluator’s first name. The evaluator’s first name value only appears when the View Evaluator Detail permission is selected.

Last Name

The evaluator’s last name. The evaluator’s last name value only appears when the View Evaluator Detail permission is selected.

Start

The start time of the day or interval or the start of the period covered by the report.

Total Evaluations

The total number of evaluations performed using the specified evaluation form during the specified time period.

User ID

The Windows login of the person who accessed the archives.