Evaluator Performance
This report provides a summary of how many evaluations an evaluator has completed and the average evaluation score based on a time period. This can include one evaluation form or all point-based or percentage-based forms.
NOTE This report is only available when the “View Evaluator Details” permission is enabled.
Fields in this report
Field |
Description |
---|---|
Average Score (%) |
The average score for the form, section, or question. |
End |
The end of the day or interval, or the end of the period covered by the report. |
Eval Form |
The evaluation form used to score the contact. |
First Name |
The evaluator’s first name. You can see the evaluator’s first name if you have the View Evaluator Details permission. |
Last Name |
The evaluator’s last name. You can see the evaluator’s last name if you have the View Evaluator Details permission. |
Start |
The start time of the day or interval or the start of the period covered by the report. |
Total Evaluations |
The total number of evaluations performed using the specified evaluation form during the specified time period. |
User ID |
The Windows login of the person who accessed the archives. |