Skip forward and back in a recording
The Timeline panel allows you to control the playback of an audio or screen recording.
Contact Type: Call, Screen Only
Contact Content: Has Voice, Has Screen
Licenses Required: CR, QM, Calabrio ONE Access
Permissions: View Contacts
Drag the slider in the timeline to move forward or backward to specific points in the recording.
A red progress line in the energy bar lines up with the slider as the recording plays. This allows you to see how the recording matches the data in any of the following panels that are available to you:
- Phrase Hits