Edit custom metadata associated with a contact

If there is custom metadata associated with the contact, you can edit that metadata unless it is encrypted. In that case, the custom metadata fields are disabled.

Maximum character length varies by type.

Metadata Type Maximum Character Length


2056 characters


Based on the standard date format


2056 characters


Edit the custom metadata associated with a contact

  1. Click the contact whose metadata you want to edit. The Media Player opens.
  2. In the Contact Information section of the Details panel, click the Metadata category. The Metadata category opens.
  3. Enter the desired values in the metadata fields.
  4. Click Save Metadata.