Change language and format settings

This feature is available to Calabrio GovSuite users.

Change to the language and date format settings that you prefer. Use the Agent description setting to choose to show names with the first name first or last.

Prerequisites

  • You have the MyTime permission.

Page location

WFM > MyTime

Procedures

Change language and format settings

Change to the language and date format settings that you prefer.

  1. Click your name to open the menu and select Settings.
  2. Click to open the Language menu and select your preferred language.
  3. Click to open the Date format menu and select your preferred date format.

Change how to view agent names

Choose if you want to view names with the first name first (Sarah Smith), or with the last name first (Smith Sara).

  • Click to open the Agent description menu and select the order you prefer.

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