Classic WFM and New WFM Terminology Guide

This terminology guide compares terms from Calabrio ONE Classic WFM to New WFM. Use this to help acclimate yourself and your team to Calabrio ONE New WFM.

General Format

Entries in this terminology guide are formatted in the following way.

[word 1] • [word 2]

This means [word 1] in Classic WFM is comparable to [word 2] in Calabrio ONE WFM.

NOTE   There are also entries that compare multiple words to each other.
For example, description, notenotes.

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