Time
Time stamps when an event happens. It is a type of Subject and controls how you want business metrics (measures) grouped in a report. In Data Explorer, you can toggle between Subjects and Time in the Select Grouping dialog box.
|
Display name |
Description |
Keys |
Tags |
Attributes |
|---|---|---|---|---|
| Application Capture Call Start | Date and time that call started when associated with an application capture session | Application Capture Call Start | Analytics | |
| Application Capture Start | Start date and time of application during a capture session. | Application Capture Start | Analytics | |
| Application In Focus Start | Date and time at which application came into focus during app usage capture | applicationInfocusStart | Analytics | |
| Department Start Date | The hire date of the agent in the department, which indicates seniority. | Person Department Start Date | Analytics, QM | |
| Contact Local Start Time | Time stated in local time. Use with Timezone. | localStartTime | Analytics, QM | |
| Contact Start Time | The date and time this contact began, in GMT (UTC) | startTime | Analytics, QM | REMOTE_FILTER_REFERENCE |
| Person Deactivated Date | The date that the Person was deactivated in the system. | deactivated | Analytics, QM | |
| Team Deactivated Date | Teamdeactivated | Analytics, QM | ||
| Person Activated Date | Date that the Person was activated in the system | activated | Analytics, QM | |
| Group Deactivated Date | The Date that the Group was deactivated in the system. | Groupdeactivated | Analytics, QM | |
| Date Evaluated | The date an evaluation is completed. UTC | evaluated | QM | |
| Recording Event Created Date | Date and time at which a recording event occurred | RecordingEventCreatedDate | QM | |
| Evaluation Comment Date | The date and time a comment was added to an Evaluation | Evaluation Comment Date | QM |