Relationships

Relationships describe how a source measure can be linked to a target measure. For example, an employee record can be linked to only one person record, while a team record can be linked to multiple employee records.

Data as of 09 Aug 2022

Source

Relationship

Target

Agent ONE_TO_ONE Person
Call MANY_TO_ONE Predictive NPS Response2
Call MANY_TO_ONE Form
Call MANY_TO_ONE Contact Evaluation State
Call ONE_TO_ONE Eval
Call MANY_TO_ONE Associated Call
Call ONE_TO_MANY Recording Event
Call Start Time ONE_TO_MANY Call
Call Type ONE_TO_MANY Call
Calling Number ONE_TO_MANY Call
Custom Data 01 ONE_TO_MANY Call
Custom Data 02 ONE_TO_MANY Call
Custom Data 03 ONE_TO_MANY Call
Custom Data 04 ONE_TO_MANY Call
Custom Data 05 ONE_TO_MANY Call
Custom Data 06 ONE_TO_MANY Call
Custom Data 07 ONE_TO_MANY Call
Custom Data 08 ONE_TO_MANY Call
Custom Data 09 ONE_TO_MANY Call
Custom Data 10 ONE_TO_MANY Call
Custom Data 11 ONE_TO_MANY Call
Custom Data 12 ONE_TO_MANY Call
Custom Data 13 ONE_TO_MANY Call
Custom Data 14 ONE_TO_MANY Call
Custom Data 15 ONE_TO_MANY Call
Custom Data 16 ONE_TO_MANY Call
Custom Data 17 ONE_TO_MANY Call
Custom Data 18 ONE_TO_MANY Call
Custom Data 19 ONE_TO_MANY Call
Custom Data 20 ONE_TO_MANY Call
Date Evaluated ONE_TO_MANY Eval
Department Start Date ONE_TO_MANY Person
Document MANY_TO_ONE URL
Eval MANY_TO_ONE Form
Evaluator ONE_TO_MANY Call
Form ONE_TO_MANY SectionName
Form ONE_TO_MANY Evaluation Comment
Group ONE_TO_MANY Team
localStartTime ONE_TO_MANY Call
Person MANY_TO_ONE Person Activated Date
Person ONE_TO_MANY Call
Person MANY_TO_ONE Person Deactivated
Phrase Category ONE_TO_MANY Phrase
Phrase Category Picklist ONE_TO_MANY Phrase Picklist
Question ONE_TO_MANY Question Label
Question ONE_TO_MANY Evaluation Comment
Recording Event Type ONE_TO_MANY Recording Event
SectionName ONE_TO_MANY Question
SectionName ONE_TO_MANY Evaluation Comment
Sentiment ONE_TO_MANY Call
Team ONE_TO_MANY Person
Team ONE_TO_MANY Call