Time

Timestamp fields indicate when an event happens. It is a type of Subject, and controls how you want business metrics (measures) grouped in a report. In Data Explorer, you can toggle between Subjects and Time in the Select Grouping dialog box.

Display name

Description

Keys

Tags

Attributes

Agent Events Timestamp   aed_ts Calabrio  
Agent Logout Timestamp   al_ts Calabrio  
Agent Skill Group Logout Timestamp   ag_sk_al_ts Calabrio  
Agent Skill Group Timestamp   ag_sk_ts Calabrio  
Agent Timestamp   ag_ts Calabrio  
Call Time UCCE: The date and time that the Termination_Call_Detail table record is generated by the Peripheral Gateway (PG). Call Time Calabrio, Termination Call Detail  
Call Type Timestamp   calltype_timestamp Calabrio  
Date UCCE: The date for Agent Interval, Agent Skill Group Interval, Call Type Interval, Skill Group Interval, Termination Call Detail and Route Call Detail datasets. Please do not use it as filter. Date Agent Interval, Agent Skill Group Interval, Calabrio, Route Call Detail, Skill Group Interval, Termination Call Detail  
Date Login UCCE: The date when the agent logged in for Agent Events, Agent Logout, and Agent Skill Group Logout datasets. Please do not use it as filter. Date Login Agent Events, Agent Logout, Agent Skill Group Logout, Calabrio  
Event End Time UCCE: The date and time when the event ended. aed_utc_end_ts Agent Events, Calabrio  
Event Start Time UCCE: The date and time when the event started. aed_utc_start_ts Agent Events, Calabrio  
Interval Time UCCE: 15 Minutes Timestamp used for date related filters/subjects for Agent Interval, Agent Skill Group Interval, Call Type Interval, Skill Group Interval, Termination Call Detail and Route Call Detail datasets. Agent Skill Group Interval Time Agent Interval, Agent Skill Group Interval, Calabrio, Route Call Detail, Skill Group Interval, Termination Call Detail  
Login Time UCCE: The date and time when the agent logged in, used for date related filters/subjects for Agent Events, Agent Logout, Agent Skill Group Logout datasets. Login Time Agent Events, Agent Logout, Agent Skill Group Logout, Calabrio  
Logout Time UCCE: The date and time when the agent logged out. Logout Time Agent Logout, Agent Skill Group Logout, Calabrio  
Routing Time UCCE: The date and time when the call was routed. Routing Time Calabrio, Route Call Detail  
Skill Group Timestamp   sg_ts Calabrio  
WeekBegin UCCE: For weekly reporting WeekBegin Agent Interval, Agent Skill Group Interval, Calabrio, Route Call Detail, Skill Group Interval, Termination Call Detail