Data sets
A data set is a container that holds data and information about that data’s structure, layout, and format. It is a single store of related data in the data model. This table lists the data sets that are part of the Calabrio ONE data model and the data fields (columns) that belong in each data set.
Data set name |
Column name |
Column type |
Formula text |
Included |
Mapped |
Mapped to |
---|---|---|---|---|---|---|
Agent Events | acd_src | STRING | [acd_src] | Yes | No | |
Agent Events | aed_event | NUMBER | [aed_event] | Yes | No | |
Agent Events | aed_event_count | NUMBER | [aed_event_count] | Yes | No | |
Agent Events | aed_event_duration | NUMBER | [aed_event_duration] | Yes | No | |
Agent Events | aed_is_login | NUMBER | [aed_is_login] | Yes | No | |
Agent Events | aed_is_logout | NUMBER | [aed_is_logout] | Yes | No | |
Agent Events | aed_is_notready | NUMBER | [aed_is_notready] | Yes | No | |
Agent Events | aed_utc_end_ts | DATE | [aed_utc_end_ts] | Yes | Yes | Event End Time |
Agent Events | aed_utc_login_ts | DATE | [aed_utc_login_ts] | Yes | No | |
Agent Events | aed_utc_start_ts | DATE | [aed_utc_start_ts] | Yes | Yes | Event Start Time |
Agent Events | agent_id | NUMBER | [agent_id] | Yes | No | |
Agent Events | person_firstname | STRING | [person_firstname] | Yes | No | |
Agent Events | person_lastname | STRING | [person_lastname] | Yes | No | |
Agent Events | person_loginname | STRING | [person_loginname] | Yes | No | |
Agent Events | rc_deleted | STRING | [rc_deleted] | Yes | No | |
Agent Events | rc_desc | STRING | [rc_desc] | Yes | No | |
Agent Events | rc_text | STRING | [rc_text] | Yes | No | |
Agent Events | reasoncode_id | NUMBER | [reasoncode_id] | Yes | No | |
Agent Events | team_agentteamid | NUMBER | [team_agentteamid] | Yes | No | |
Agent Events | team_enterprisename | STRING | [team_enterprisename] | Yes | No | |
Agent Events | test | STRING | [test] | Yes | No | |
Agent Interval | acd_src | STRING | [acd_src] | Yes | No | |
Agent Interval | ag_int_availableinmrdtime | NUMBER | [ag_int_availableinmrdtime] | Yes | No | |
Agent Interval | ag_int_availtime | NUMBER | [ag_int_availtime] | Yes | No | |
Agent Interval | ag_int_loggedontime | NUMBER | [ag_int_loggedontime] | Yes | No | |
Agent Interval | ag_int_nonacdlinecallsincount | NUMBER | [ag_int_nonacdlinecallsincount] | Yes | No | |
Agent Interval | ag_int_nonacdlinecallsintime | NUMBER | [ag_int_nonacdlinecallsintime] | Yes | No | |
Agent Interval | ag_int_nonacdlinecallsoutcount | NUMBER | [ag_int_nonacdlinecallsoutcount] | Yes | No | |
Agent Interval | ag_int_nonacdlinecallsouttime | NUMBER | [ag_int_nonacdlinecallsouttime] | Yes | No | |
Agent Interval | ag_int_notreadytime | NUMBER | [ag_int_notreadytime] | Yes | No | |
Agent Interval | ag_int_reserved1 | STRING | [ag_int_reserved1] | Yes | No | |
Agent Interval | ag_int_reserved2 | STRING | [ag_int_reserved2] | Yes | No | |
Agent Interval | ag_int_reserved3 | STRING | [ag_int_reserved3] | Yes | No | |
Agent Interval | ag_int_reserved4 | STRING | [ag_int_reserved4] | Yes | No | |
Agent Interval | ag_int_reserved5 | STRING | [ag_int_reserved5] | Yes | No | |
Agent Interval | ag_int_routableinmrdtime | NUMBER | [ag_int_routableinmrdtime] | Yes | No | |
Agent Interval | ag_int_routercallsaband | NUMBER | [ag_int_routercallsaband] | Yes | No | |
Agent Interval | ag_int_routercallsabandq | NUMBER | [ag_int_routercallsabandq] | Yes | No | |
Agent Interval | ag_int_routercallsanswered | NUMBER | [ag_int_routercallsanswered] | Yes | No | |
Agent Interval | ag_int_routercallsdequeued | NUMBER | [ag_int_routercallsdequeued] | Yes | No | |
Agent Interval | ag_int_routercallshandled | NUMBER | [ag_int_routercallshandled] | Yes | No | |
Agent Interval | ag_int_routercallsoffered | NUMBER | [ag_int_routercallsoffered] | Yes | No | |
Agent Interval | ag_int_routercallsredirected | NUMBER | [ag_int_routercallsredirected] | Yes | No | |
Agent Interval | ag_int_routererror | NUMBER | [ag_int_routererror] | Yes | No | |
Agent Interval | ag_int_routerqueuecalls | NUMBER | [ag_int_routerqueuecalls] | Yes | No | |
Agent Interval | ag_int_talkothertime | NUMBER | [ag_int_talkothertime] | Yes | No | |
Agent Interval | agent_id | NUMBER | [agent_id] | Yes | No | |
Agent Interval | dbdatetime | DATE | [dbdatetime] | Yes | No | |
Agent Interval | extension | NUMBER | [extension] | Yes | No | |
Agent Interval | person_firstname | STRING | [person_firstname] | Yes | No | |
Agent Interval | person_lastname | STRING | [person_lastname] | Yes | No | |
Agent Interval | person_loginname | STRING | [person_loginname] | Yes | No | |
Agent Interval | reportinghalfhour | NUMBER | [reportinghalfhour] | Yes | No | |
Agent Interval | reportinginterval | NUMBER | [reportinginterval] | Yes | No | |
Agent Interval | team_agentteamid | NUMBER | [team_agentteamid] | Yes | No | |
Agent Interval | team_enterprisename | STRING | [team_enterprisename] | Yes | No | |
Agent Interval | utc_interval_ts | DATE | [utc_interval_ts] | Yes | No | |
Agent Logout | acd_src | STRING | [acd_src] | Yes | No | |
Agent Logout | agent_extension | NUMBER | [agent_extension] | Yes | No | |
Agent Logout | agent_id | NUMBER | [agent_id] | Yes | No | |
Agent Logout | al_is_phonetype_normal | NUMBER | [al_is_phonetype_normal] | Yes | No | |
Agent Logout | al_is_phonetype_remotecbc | NUMBER | [al_is_phonetype_remotecbc] | Yes | No | |
Agent Logout | al_is_phonetype_remotenailed | NUMBER | [al_is_phonetype_remotenailed] | Yes | No | |
Agent Logout | al_login_count | NUMBER | [al_login_count] | Yes | No | |
Agent Logout | al_login_duration | NUMBER | [al_login_duration] | Yes | No | |
Agent Logout | al_phone_type | NUMBER | [al_phone_type] | Yes | No | |
Agent Logout | al_utc_login_ts | DATE | [al_utc_login_ts] | Yes | No | |
Agent Logout | al_utc_logout_ts | DATE | [al_utc_logout_ts] | Yes | No | |
Agent Logout | person_firstname | STRING | [person_firstname] | Yes | No | |
Agent Logout | person_lastname | STRING | [person_lastname] | Yes | No | |
Agent Logout | person_loginname | STRING | [person_loginname] | Yes | No | |
Agent Logout | rc_deleted | STRING | [rc_deleted] | Yes | No | |
Agent Logout | rc_desc | STRING | [rc_desc] | Yes | No | |
Agent Logout | rc_text | STRING | [rc_text] | Yes | No | |
Agent Logout | reasoncode_id | NUMBER | [reasoncode_id] | Yes | No | |
Agent Logout | team_agentteamid | NUMBER | [team_agentteamid] | Yes | No | |
Agent Logout | team_enterprisename | STRING | [team_enterprisename] | Yes | No | |
Agent Skill Group Interval | acd_src | STRING | [acd_src] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_abandonholdcalls | NUMBER | [ag_sk_int_abandonholdcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_abandonholdoutcalls | NUMBER | [ag_sk_int_abandonholdoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_abandonringcalls | NUMBER | [ag_sk_int_abandonringcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_abandonringtime | NUMBER | [ag_sk_int_abandonringtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_agentoutcalls | NUMBER | [ag_sk_int_agentoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_agentoutcallsonhold | NUMBER | [ag_sk_int_agentoutcallsonhold] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_agentoutcallsonholdtime | NUMBER | [ag_sk_int_agentoutcallsonholdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_agentoutcallstalktime | NUMBER | [ag_sk_int_agentoutcallstalktime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_agentoutcallstime | NUMBER | [ag_sk_int_agentoutcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_agentterminatedcalls | NUMBER | [ag_sk_int_agentterminatedcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_answerwaittime | NUMBER | [ag_sk_int_answerwaittime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid1 | NUMBER | [ag_sk_int_attributeid1] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid2 | NUMBER | [ag_sk_int_attributeid2] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid3 | NUMBER | [ag_sk_int_attributeid3] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid4 | NUMBER | [ag_sk_int_attributeid4] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid5 | NUMBER | [ag_sk_int_attributeid5] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid6 | NUMBER | [ag_sk_int_attributeid6] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid7 | NUMBER | [ag_sk_int_attributeid7] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid8 | NUMBER | [ag_sk_int_attributeid8] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid9 | NUMBER | [ag_sk_int_attributeid9] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_attributeid10 | NUMBER | [ag_sk_int_attributeid10] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_autooutcalls | NUMBER | [ag_sk_int_autooutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_autooutcallsonhold | NUMBER | [ag_sk_int_autooutcallsonhold] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_autooutcallsonholdtime | NUMBER | [ag_sk_int_autooutcallsonholdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_autooutcallstalktime | NUMBER | [ag_sk_int_autooutcallstalktime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_autooutcallstime | NUMBER | [ag_sk_int_autooutcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_availtime | NUMBER | [ag_sk_int_availtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_bargeincalls | NUMBER | [ag_sk_int_bargeincalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_busyothertime | NUMBER | [ag_sk_int_busyothertime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_callbackmessages | NUMBER | [ag_sk_int_callbackmessages] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_callbackmessagestime | NUMBER | [ag_sk_int_callbackmessagestime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_callsanswered | NUMBER | [ag_sk_int_callsanswered] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_callshandled | NUMBER | [ag_sk_int_callshandled] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_conferencedincalls | NUMBER | [ag_sk_int_conferencedincalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_conferencedincallstime | NUMBER | [ag_sk_int_conferencedincallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_conferencedoutcalls | NUMBER | [ag_sk_int_conferencedoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_conferencedoutcallstime | NUMBER | [ag_sk_int_conferencedoutcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_consultativecalls | NUMBER | [ag_sk_int_consultativecalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_consultativecallstime | NUMBER | [ag_sk_int_consultativecallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_consultoutcalls | NUMBER | [ag_sk_int_consultoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_consultoutcallstime | NUMBER | [ag_sk_int_consultoutcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_emergencyassists | NUMBER | [ag_sk_int_emergencyassists] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_handledcallstalktime | NUMBER | [ag_sk_int_handledcallstalktime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_handledcallstime | NUMBER | [ag_sk_int_handledcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_holdtime | NUMBER | [ag_sk_int_holdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_incomingcallsonhold | NUMBER | [ag_sk_int_incomingcallsonhold] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_incomingcallsonholdtime | NUMBER | [ag_sk_int_incomingcallsonholdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_interceptcalls | NUMBER | [ag_sk_int_interceptcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_internalcalls | NUMBER | [ag_sk_int_internalcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_internalcallsonhold | NUMBER | [ag_sk_int_internalcallsonhold] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_internalcallsonholdtime | NUMBER | [ag_sk_int_internalcallsonholdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_internalcallsrcvd | NUMBER | [ag_sk_int_internalcallsrcvd] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_internalcallsrcvdtime | NUMBER | [ag_sk_int_internalcallsrcvdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_internalcallstime | NUMBER | [ag_sk_int_internalcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_interruptedtime | NUMBER | [ag_sk_int_interruptedtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_loggedontime | NUMBER | [ag_sk_int_loggedontime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_monitorcalls | NUMBER | [ag_sk_int_monitorcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_netconferencedoutcalls | NUMBER | [ag_sk_int_netconferencedoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_netconfoutcallstime | NUMBER | [ag_sk_int_netconfoutcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_netconsultativecalls | NUMBER | [ag_sk_int_netconsultativecalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_netconsultativecallstime | NUMBER | [ag_sk_int_netconsultativecallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_nettransferredoutcalls | NUMBER | [ag_sk_int_nettransferredoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_notreadytime | NUMBER | [ag_sk_int_notreadytime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_previewcalls | NUMBER | [ag_sk_int_previewcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_previewcallsonhold | NUMBER | [ag_sk_int_previewcallsonhold] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_previewcallsonholdtime | NUMBER | [ag_sk_int_previewcallsonholdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_previewcallstalktime | NUMBER | [ag_sk_int_previewcallstalktime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_previewcallstime | NUMBER | [ag_sk_int_previewcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_redirectnoanscalls | NUMBER | [ag_sk_int_redirectnoanscalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_redirectnoanscallstime | NUMBER | [ag_sk_int_redirectnoanscallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reservecalls | NUMBER | [ag_sk_int_reservecalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reservecallsonhold | NUMBER | [ag_sk_int_reservecallsonhold] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reservecallsonholdtime | NUMBER | [ag_sk_int_reservecallsonholdtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reservecallstalktime | NUMBER | [ag_sk_int_reservecallstalktime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reservecallstime | NUMBER | [ag_sk_int_reservecallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reserved1 | STRING | [ag_sk_int_reserved1] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reserved2 | STRING | [ag_sk_int_reserved2] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reserved3 | STRING | [ag_sk_int_reserved3] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reserved4 | STRING | [ag_sk_int_reserved4] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reserved5 | STRING | [ag_sk_int_reserved5] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_reservedstatetime | NUMBER | [ag_sk_int_reservedstatetime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_shortcalls | NUMBER | [ag_sk_int_shortcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_supervassistcalls | NUMBER | [ag_sk_int_supervassistcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_supervassistcallstime | NUMBER | [ag_sk_int_supervassistcallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_talkautoouttime | NUMBER | [ag_sk_int_talkautoouttime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_talkintime | NUMBER | [ag_sk_int_talkintime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_talkothertime | NUMBER | [ag_sk_int_talkothertime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_talkouttime | NUMBER | [ag_sk_int_talkouttime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_talkpreviewtime | NUMBER | [ag_sk_int_talkpreviewtime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_talkreservetime | NUMBER | [ag_sk_int_talkreservetime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_transferredincalls | NUMBER | [ag_sk_int_transferredincalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_transferredincallstime | NUMBER | [ag_sk_int_transferredincallstime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_transferredoutcalls | NUMBER | [ag_sk_int_transferredoutcalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_whispercalls | NUMBER | [ag_sk_int_whispercalls] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_worknotreadytime | NUMBER | [ag_sk_int_worknotreadytime] | Yes | No | |
Agent Skill Group Interval | ag_sk_int_workreadytime | NUMBER | [ag_sk_int_workreadytime] | Yes | No | |
Agent Skill Group Interval | agent_id | NUMBER | [agent_id] | Yes | No | |
Agent Skill Group Interval | dbdatetime | DATE | [dbdatetime] | Yes | No | |
Agent Skill Group Interval | peripheral_id | NUMBER | [peripheral_id] | Yes | No | |
Agent Skill Group Interval | peripheral_name | STRING | [peripheral_name] | Yes | No | |
Agent Skill Group Interval | person_firstname | STRING | [person_firstname] | Yes | No | |
Agent Skill Group Interval | person_lastname | STRING | [person_lastname] | Yes | No | |
Agent Skill Group Interval | person_loginname | STRING | [person_loginname] | Yes | No | |
Agent Skill Group Interval | reportinghalfhour | NUMBER | [reportinghalfhour] | Yes | No | |
Agent Skill Group Interval | reportinginterval | NUMBER | [reportinginterval] | Yes | No | |
Agent Skill Group Interval | skillgroup_deleted | STRING | [skillgroup_deleted] | Yes | No | |
Agent Skill Group Interval | skillgroup_desc | STRING | [skillgroup_desc] | Yes | No | |
Agent Skill Group Interval | skillgroup_enterprisename | STRING | [skillgroup_enterprisename] | Yes | No | |
Agent Skill Group Interval | skillgroup_id | NUMBER | [skillgroup_id] | Yes | No | |
Agent Skill Group Interval | skillgroup_sl_threshold | NUMBER | [skillgroup_sl_threshold] | Yes | No | |
Agent Skill Group Interval | skillgroup_sl_type | NUMBER | [skillgroup_sl_type] | Yes | No | |
Agent Skill Group Interval | team_agentteamid | NUMBER | [team_agentteamid] | Yes | No | |
Agent Skill Group Interval | team_enterprisename | STRING | [team_enterprisename] | Yes | No | |
Agent Skill Group Interval | utc_interval_ts | DATE | [utc_interval_ts] | Yes | No | |
Agent Skill Group Logout | acd_src | STRING | [acd_src] | Yes | No | |
Agent Skill Group Logout | agent_id | NUMBER | [agent_id] | Yes | No | |
Agent Skill Group Logout | peripheral_id | NUMBER | [peripheral_id] | Yes | No | |
Agent Skill Group Logout | peripheral_name | STRING | [peripheral_name] | Yes | No | |
Agent Skill Group Logout | person_firstname | STRING | [person_firstname] | Yes | No | |
Agent Skill Group Logout | person_lastname | STRING | [person_lastname] | Yes | No | |
Agent Skill Group Logout | person_loginname | STRING | [person_loginname] | Yes | No | |
Agent Skill Group Logout | rc_deleted | STRING | [rc_deleted] | Yes | No | |
Agent Skill Group Logout | rc_desc | STRING | [rc_desc] | Yes | No | |
Agent Skill Group Logout | rc_text | STRING | [rc_text] | Yes | No | |
Agent Skill Group Logout | reasoncode_id | NUMBER | [reasoncode_id] | Yes | No | |
Agent Skill Group Logout | sg_login_count | NUMBER | [sg_login_count] | Yes | No | |
Agent Skill Group Logout | sg_login_duration | NUMBER | [sg_login_duration] | Yes | No | |
Agent Skill Group Logout | sg_utc_login_ts | DATE | [sg_utc_login_ts] | Yes | No | |
Agent Skill Group Logout | sg_utc_logout | DATE | [sg_utc_logout] | Yes | No | |
Agent Skill Group Logout | skillgroup_deleted | STRING | [skillgroup_deleted] | Yes | No | |
Agent Skill Group Logout | skillgroup_desc | STRING | [skillgroup_desc] | Yes | No | |
Agent Skill Group Logout | skillgroup_enterprisename | STRING | [skillgroup_enterprisename] | Yes | No | |
Agent Skill Group Logout | skillgroup_id | NUMBER | [skillgroup_id] | Yes | No | |
Agent Skill Group Logout | skillgroup_sl_threshold | NUMBER | [skillgroup_sl_threshold] | Yes | No | |
Agent Skill Group Logout | skillgroup_sl_type | NUMBER | [skillgroup_sl_type] | Yes | No | |
Agent Skill Group Logout | team_agentteamid | NUMBER | [team_agentteamid] | Yes | No | |
Agent Skill Group Logout | team_enterprisename | STRING | [team_enterprisename] | Yes | No | |
Call Type Interval | acd_src | STRING | [acd_src] | Yes | No | |
Call Type Interval | call_type_utc_interval_ts | DATE | [call_type_utc_interval_ts] | Yes | No | |
Call Type Interval | calltype_abandinterval1 | NUMBER | [calltype_abandinterval1] | Yes | No | |
Call Type Interval | calltype_abandinterval2 | NUMBER | [calltype_abandinterval2] | Yes | No | |
Call Type Interval | calltype_abandinterval3 | NUMBER | [calltype_abandinterval3] | Yes | No | |
Call Type Interval | calltype_abandinterval4 | NUMBER | [calltype_abandinterval4] | Yes | No | |
Call Type Interval | calltype_abandinterval5 | NUMBER | [calltype_abandinterval5] | Yes | No | |
Call Type Interval | calltype_abandinterval6 | NUMBER | [calltype_abandinterval6] | Yes | No | |
Call Type Interval | calltype_abandinterval7 | NUMBER | [calltype_abandinterval7] | Yes | No | |
Call Type Interval | calltype_abandinterval8 | NUMBER | [calltype_abandinterval8] | Yes | No | |
Call Type Interval | calltype_abandinterval9 | NUMBER | [calltype_abandinterval9] | Yes | No | |
Call Type Interval | calltype_abandinterval10 | NUMBER | [calltype_abandinterval10] | Yes | No | |
Call Type Interval | calltype_agenterrorcount | NUMBER | [calltype_agenterrorcount] | Yes | No | |
Call Type Interval | calltype_ansinterval1 | NUMBER | [calltype_ansinterval1] | Yes | No | |
Call Type Interval | calltype_ansinterval2 | NUMBER | [calltype_ansinterval2] | Yes | No | |
Call Type Interval | calltype_ansinterval3 | NUMBER | [calltype_ansinterval3] | Yes | No | |
Call Type Interval | calltype_ansinterval4 | NUMBER | [calltype_ansinterval4] | Yes | No | |
Call Type Interval | calltype_ansinterval5 | NUMBER | [calltype_ansinterval5] | Yes | No | |
Call Type Interval | calltype_ansinterval6 | NUMBER | [calltype_ansinterval6] | Yes | No | |
Call Type Interval | calltype_ansinterval7 | NUMBER | [calltype_ansinterval7] | Yes | No | |
Call Type Interval | calltype_ansinterval8 | NUMBER | [calltype_ansinterval8] | Yes | No | |
Call Type Interval | calltype_ansinterval9 | NUMBER | [calltype_ansinterval9] | Yes | No | |
Call Type Interval | calltype_ansinterval10 | NUMBER | [calltype_ansinterval10] | Yes | No | |
Call Type Interval | calltype_answerwaittime | NUMBER | [calltype_answerwaittime] | Yes | No | |
Call Type Interval | calltype_avgrouterdelayq | NUMBER | [calltype_avgrouterdelayq] | Yes | No | |
Call Type Interval | calltype_bucketintervalid | NUMBER | [calltype_bucketintervalid] | Yes | No | |
Call Type Interval | calltype_calldelayabandtime | NUMBER | [calltype_calldelayabandtime] | Yes | No | |
Call Type Interval | calltype_callsanswered | NUMBER | [calltype_callsanswered] | Yes | No | |
Call Type Interval | calltype_callshandled | NUMBER | [calltype_callshandled] | Yes | No | |
Call Type Interval | calltype_callsoffered | NUMBER | [calltype_callsoffered] | Yes | No | |
Call Type Interval | calltype_callsonhold | NUMBER | [calltype_callsonhold] | Yes | No | |
Call Type Interval | calltype_callsqhandled | NUMBER | [calltype_callsqhandled] | Yes | No | |
Call Type Interval | calltype_callsrequeried | NUMBER | [calltype_callsrequeried] | Yes | No | |
Call Type Interval | calltype_callsrona | NUMBER | [calltype_callsrona] | Yes | No | |
Call Type Interval | calltype_callsrouted | NUMBER | [calltype_callsrouted] | Yes | No | |
Call Type Interval | calltype_callsroutednonagent | NUMBER | [calltype_callsroutednonagent] | Yes | No | |
Call Type Interval | calltype_ctdelayabandtime | NUMBER | [calltype_ctdelayabandtime] | Yes | No | |
Call Type Interval | calltype_ctvrutime | NUMBER | [calltype_ctvrutime] | Yes | No | |
Call Type Interval | calltype_delayagentabandtime | NUMBER | [calltype_delayagentabandtime] | Yes | No | |
Call Type Interval | calltype_delayqabandtime | NUMBER | [calltype_delayqabandtime] | Yes | No | |
Call Type Interval | calltype_deleted | STRING | [calltype_deleted] | Yes | No | |
Call Type Interval | calltype_desc | STRING | [calltype_desc] | Yes | No | |
Call Type Interval | calltype_enterprisename | STRING | [calltype_enterprisename] | Yes | No | |
Call Type Interval | calltype_errorcount | NUMBER | [calltype_errorcount] | Yes | No | |
Call Type Interval | calltype_handletime | NUMBER | [calltype_handletime] | Yes | No | |
Call Type Interval | calltype_holdtime | NUMBER | [calltype_holdtime] | Yes | No | |
Call Type Interval | calltype_icrdefaultrouted | NUMBER | [calltype_icrdefaultrouted] | Yes | No | |
Call Type Interval | calltype_id | NUMBER | [calltype_id] | Yes | No | |
Call Type Interval | calltype_incompletecalls | NUMBER | [calltype_incompletecalls] | Yes | No | |
Call Type Interval | calltype_maxcallsqueued | NUMBER | [calltype_maxcallsqueued] | Yes | No | |
Call Type Interval | calltype_maxcallwaittime | NUMBER | [calltype_maxcallwaittime] | Yes | No | |
Call Type Interval | calltype_maxholdtime | NUMBER | [calltype_maxholdtime] | Yes | No | |
Call Type Interval | calltype_networkannouncement | NUMBER | [calltype_networkannouncement] | Yes | No | |
Call Type Interval | calltype_networkdefaultrouted | NUMBER | [calltype_networkdefaultrouted] | Yes | No | |
Call Type Interval | calltype_overflowout | NUMBER | [calltype_overflowout] | Yes | No | |
Call Type Interval | calltype_reportinghalfhour | NUMBER | [calltype_reportinghalfhour] | Yes | No | |
Call Type Interval | calltype_reportinginterval | NUMBER | [calltype_reportinginterval] | Yes | No | |
Call Type Interval | calltype_reservationcalls | NUMBER | [calltype_reservationcalls] | Yes | No | |
Call Type Interval | calltype_reserved1 | NUMBER | [calltype_reserved1] | Yes | No | |
Call Type Interval | calltype_reserved2 | NUMBER | [calltype_reserved2] | Yes | No | |
Call Type Interval | calltype_reserved3 | NUMBER | [calltype_reserved3] | Yes | No | |
Call Type Interval | calltype_reserved4 | NUMBER | [calltype_reserved4] | Yes | No | |
Call Type Interval | calltype_reserved5 | NUMBER | [calltype_reserved5] | Yes | No | |
Call Type Interval | calltype_returnbusy | NUMBER | [calltype_returnbusy] | Yes | No | |
Call Type Interval | calltype_returnrelease | NUMBER | [calltype_returnrelease] | Yes | No | |
Call Type Interval | calltype_returnring | NUMBER | [calltype_returnring] | Yes | No | |
Call Type Interval | calltype_routercallsabandq | NUMBER | [calltype_routercallsabandq] | Yes | No | |
Call Type Interval | calltype_routercallsabandtoagent | NUMBER | [calltype_routercallsabandtoagent] | Yes | No | |
Call Type Interval | calltype_routerqueuecalls | NUMBER | [calltype_routerqueuecalls] | Yes | No | |
Call Type Interval | calltype_routerqueuecalltypelimit | NUMBER | [calltype_routerqueuecalltypelimit] | Yes | No | |
Call Type Interval | calltype_routerqueuegloballimit | NUMBER | [calltype_routerqueuegloballimit] | Yes | No | |
Call Type Interval | calltype_routerqueuewaittime | NUMBER | [calltype_routerqueuewaittime] | Yes | No | |
Call Type Interval | calltype_servicelevel | NUMBER | [calltype_servicelevel] | Yes | No | |
Call Type Interval | calltype_servicelevelaband | NUMBER | [calltype_servicelevelaband] | Yes | No | |
Call Type Interval | calltype_servicelevelcalls | NUMBER | [calltype_servicelevelcalls] | Yes | No | |
Call Type Interval | calltype_servicelevelcallsoffered | NUMBER | [calltype_servicelevelcallsoffered] | Yes | No | |
Call Type Interval | calltype_servicelevelerror | NUMBER | [calltype_servicelevelerror] | Yes | No | |
Call Type Interval | calltype_servicelevelrona | NUMBER | [calltype_servicelevelrona] | Yes | No | |
Call Type Interval | calltype_serviceleveltype | NUMBER | [calltype_serviceleveltype] | Yes | No | |
Call Type Interval | calltype_shortcalls | NUMBER | [calltype_shortcalls] | Yes | No | |
Call Type Interval | calltype_sl_threshold | NUMBER | [calltype_sl_threshold] | Yes | No | |
Call Type Interval | calltype_sl_type | NUMBER | [calltype_sl_type] | Yes | No | |
Call Type Interval | calltype_talktime | NUMBER | [calltype_talktime] | Yes | No | |
Call Type Interval | calltype_totalcallsaband | NUMBER | [calltype_totalcallsaband] | Yes | No | |
Call Type Interval | calltype_vruassistedcalls | NUMBER | [calltype_vruassistedcalls] | Yes | No | |
Call Type Interval | calltype_vruforcedxferredcalls | NUMBER | [calltype_vruforcedxferredcalls] | Yes | No | |
Call Type Interval | calltype_vruhandledcalls | NUMBER | [calltype_vruhandledcalls] | Yes | No | |
Call Type Interval | calltype_vruoptoutunhandledcalls | NUMBER | [calltype_vruoptoutunhandledcalls] | Yes | No | |
Call Type Interval | calltype_vruothercalls | NUMBER | [calltype_vruothercalls] | Yes | No | |
Call Type Interval | calltype_vruscriptedxferredcalls | NUMBER | [calltype_vruscriptedxferredcalls] | Yes | No | |
Call Type Interval | calltype_vrutime | NUMBER | [calltype_vrutime] | Yes | No | |
Call Type Interval | calltype_vruunhandledcalls | NUMBER | [calltype_vruunhandledcalls] | Yes | No | |
Route Call Detail | acd_src | STRING | [acd_src] | Yes | No | |
Route Call Detail | ani | STRING | [ani] | Yes | No | |
Route Call Detail | calltype_deleted | STRING | [calltype_deleted] | Yes | No | |
Route Call Detail | calltype_desc | STRING | [calltype_desc] | Yes | No | |
Route Call Detail | calltype_enterprisename | STRING | [calltype_enterprisename] | Yes | No | |
Route Call Detail | calltype_id | NUMBER | [calltype_id] | Yes | No | |
Route Call Detail | calltype_sl_threshold | NUMBER | [calltype_sl_threshold] | Yes | No | |
Route Call Detail | calltype_sl_type | NUMBER | [calltype_sl_type] | Yes | No | |
Route Call Detail | cdpd | STRING | [cdpd] | Yes | No | |
Route Call Detail | ced | STRING | [ced] | Yes | No | |
Route Call Detail | dialednumberid | NUMBER | [dialednumberid] | Yes | No | |
Route Call Detail | dialednumberstring | STRING | [dialednumberstring] | Yes | No | |
Route Call Detail | finalobjectid | NUMBER | [finalobjectid] | Yes | No | |
Route Call Detail | label | STRING | [label] | Yes | No | |
Route Call Detail | label_description | STRING | [label_description] | Yes | No | |
Route Call Detail | labelid | NUMBER | [labelid] | Yes | No | |
Route Call Detail | labeltype | NUMBER | [labeltype] | Yes | No | |
Route Call Detail | networktargetid | STRING | [networktargetid] | Yes | No | |
Route Call Detail | originator | STRING | [originator] | Yes | No | |
Route Call Detail | origtype_desc | STRING | [origtype_desc] | Yes | No | |
Route Call Detail | priority | STRING | [priority] | Yes | No | |
Route Call Detail | rcd_callsegmenttime | NUMBER | [rcd_callsegmenttime] | Yes | No | |
Route Call Detail | rcd_is_msgorigin_callsim | NUMBER | [rcd_is_msgorigin_callsim] | Yes | No | |
Route Call Detail | rcd_is_msgorigin_switch | NUMBER | [rcd_is_msgorigin_switch] | Yes | No | |
Route Call Detail | rcd_is_msgorigin_testcall | NUMBER | [rcd_is_msgorigin_testcall] | Yes | No | |
Route Call Detail | rcd_is_msgorigin_unspecified | NUMBER | [rcd_is_msgorigin_unspecified] | Yes | No | |
Route Call Detail | rcd_netqtime | NUMBER | [rcd_netqtime] | Yes | No | |
Route Call Detail | rcd_originatortype | NUMBER | [rcd_originatortype] | Yes | No | |
Route Call Detail | rcd_requesttype | NUMBER | [rcd_requesttype] | Yes | No | |
Route Call Detail | rcd_route_count | NUMBER | [rcd_route_count] | Yes | No | |
Route Call Detail | rcd_routerqueuetime | NUMBER | [rcd_routerqueuetime] | Yes | No | |
Route Call Detail | rcd_targettype | NUMBER | [rcd_targettype] | Yes | No | |
Route Call Detail | rcd_utc_routing_ts | DATE | [rcd_utc_routing_ts] | Yes | No | |
Route Call Detail | recoveryday | NUMBER | [recoveryday] | Yes | No | |
Route Call Detail | requesttype_desc | STRING | [requesttype_desc] | Yes | No | |
Route Call Detail | route_deleted | STRING | [route_deleted] | Yes | No | |
Route Call Detail | route_desc | STRING | [route_desc] | Yes | No | |
Route Call Detail | route_enterprisename | STRING | [route_enterprisename] | Yes | No | |
Route Call Detail | route_id | NUMBER | [route_id] | Yes | No | |
Route Call Detail | routercallkey | NUMBER | [routercallkey] | Yes | No | |
Route Call Detail | routercallkeyday | NUMBER | [routercallkeyday] | Yes | No | |
Route Call Detail | routercallkeysequencenumber | NUMBER | [routercallkeysequencenumber] | Yes | No | |
Route Call Detail | routererrorcode | NUMBER | [routererrorcode] | Yes | No | |
Route Call Detail | routingclientcallkey | NUMBER | [routingclientcallkey] | Yes | No | |
Route Call Detail | routingclientid | NUMBER | [routingclientid] | Yes | No | |
Route Call Detail | scriptid | NUMBER | [scriptid] | Yes | No | |
Route Call Detail | targetlabel | STRING | [targetlabel] | Yes | No | |
Route Call Detail | targetlabelid | NUMBER | [targetlabelid] | Yes | No | |
Route Call Detail | targettype_desc | STRING | [targettype_desc] | Yes | No | |
Route Call Detail | targettype_result | STRING | [targettype_result] | Yes | No | |
Route Call Detail | usertouser | STRING | [usertouser] | Yes | No | |
Skill Group Interval | acd_src | STRING | [acd_src] | Yes | No | |
Skill Group Interval | dbdatetime | DATE | [dbdatetime] | Yes | No | |
Skill Group Interval | peripheral_id | NUMBER | [peripheral_id] | Yes | No | |
Skill Group Interval | peripheral_name | STRING | [peripheral_name] | Yes | No | |
Skill Group Interval | reportinghalfhour | NUMBER | [reportinghalfhour] | Yes | No | |
Skill Group Interval | reportinginterval | NUMBER | [reportinginterval] | Yes | No | |
Skill Group Interval | sg_int_abandonholdcalls | NUMBER | [sg_int_abandonholdcalls] | Yes | No | |
Skill Group Interval | sg_int_abandonholdcallsout | NUMBER | [sg_int_abandonholdcallsout] | Yes | No | |
Skill Group Interval | sg_int_abandonringcalls | NUMBER | [sg_int_abandonringcalls] | Yes | No | |
Skill Group Interval | sg_int_abandonringtime | NUMBER | [sg_int_abandonringtime] | Yes | No | |
Skill Group Interval | sg_int_agentoutcalls | NUMBER | [sg_int_agentoutcalls] | Yes | No | |
Skill Group Interval | sg_int_agentoutcallsonhold | NUMBER | [sg_int_agentoutcallsonhold] | Yes | No | |
Skill Group Interval | sg_int_agentoutcallsonholdtime | NUMBER | [sg_int_agentoutcallsonholdtime] | Yes | No | |
Skill Group Interval | sg_int_agentoutcallstalktime | NUMBER | [sg_int_agentoutcallstalktime] | Yes | No | |
Skill Group Interval | sg_int_agentoutcallstime | NUMBER | [sg_int_agentoutcallstime] | Yes | No | |
Skill Group Interval | sg_int_agentterminatedcalls | NUMBER | [sg_int_agentterminatedcalls] | Yes | No | |
Skill Group Interval | sg_int_answerwaittime | NUMBER | [sg_int_answerwaittime] | Yes | No | |
Skill Group Interval | sg_int_autooutcalls | NUMBER | [sg_int_autooutcalls] | Yes | No | |
Skill Group Interval | sg_int_autooutcallsonhold | NUMBER | [sg_int_autooutcallsonhold] | Yes | No | |
Skill Group Interval | sg_int_autooutcallsonholdtime | NUMBER | [sg_int_autooutcallsonholdtime] | Yes | No | |
Skill Group Interval | sg_int_autooutcallstalktime | NUMBER | [sg_int_autooutcallstalktime] | Yes | No | |
Skill Group Interval | sg_int_autooutcallstime | NUMBER | [sg_int_autooutcallstime] | Yes | No | |
Skill Group Interval | sg_int_availtime | NUMBER | [sg_int_availtime] | Yes | No | |
Skill Group Interval | sg_int_avghandledcallstalktime | NUMBER | [sg_int_avghandledcallstalktime] | Yes | No | |
Skill Group Interval | sg_int_avghandledcallstime | NUMBER | [sg_int_avghandledcallstime] | Yes | No | |
Skill Group Interval | sg_int_bargeincalls | NUMBER | [sg_int_bargeincalls] | Yes | No | |
Skill Group Interval | sg_int_bucketintervalid | NUMBER | [sg_int_bucketintervalid] | Yes | No | |
Skill Group Interval | sg_int_busyothertime | NUMBER | [sg_int_busyothertime] | Yes | No | |
Skill Group Interval | sg_int_callbackmessages | NUMBER | [sg_int_callbackmessages] | Yes | No | |
Skill Group Interval | sg_int_callbackmessagestime | NUMBER | [sg_int_callbackmessagestime] | Yes | No | |
Skill Group Interval | sg_int_callsanswered | NUMBER | [sg_int_callsanswered] | Yes | No | |
Skill Group Interval | sg_int_callshandled | NUMBER | [sg_int_callshandled] | Yes | No | |
Skill Group Interval | sg_int_callsoffered | NUMBER | [sg_int_callsoffered] | Yes | No | |
Skill Group Interval | sg_int_callsqueued | NUMBER | [sg_int_callsqueued] | Yes | No | |
Skill Group Interval | sg_int_campaignid | STRING | [sg_int_campaignid] | Yes | No | |
Skill Group Interval | sg_int_conferencedincalls | NUMBER | [sg_int_conferencedincalls] | Yes | No | |
Skill Group Interval | sg_int_conferencedincallstime | NUMBER | [sg_int_conferencedincallstime] | Yes | No | |
Skill Group Interval | sg_int_conferencedoutcalls | NUMBER | [sg_int_conferencedoutcalls] | Yes | No | |
Skill Group Interval | sg_int_conferencedoutcallstime | NUMBER | [sg_int_conferencedoutcallstime] | Yes | No | |
Skill Group Interval | sg_int_consultativecalls | NUMBER | [sg_int_consultativecalls] | Yes | No | |
Skill Group Interval | sg_int_consultativecallstime | NUMBER | [sg_int_consultativecallstime] | Yes | No | |
Skill Group Interval | sg_int_consultoutcalls | NUMBER | [sg_int_consultoutcalls] | Yes | No | |
Skill Group Interval | sg_int_consultoutcallstime | NUMBER | [sg_int_consultoutcallstime] | Yes | No | |
Skill Group Interval | sg_int_emergencyassists | NUMBER | [sg_int_emergencyassists] | Yes | No | |
Skill Group Interval | sg_int_handledcallstalktime | NUMBER | [sg_int_handledcallstalktime] | Yes | No | |
Skill Group Interval | sg_int_handledcallstime | NUMBER | [sg_int_handledcallstime] | Yes | No | |
Skill Group Interval | sg_int_holdtime | NUMBER | [sg_int_holdtime] | Yes | No | |
Skill Group Interval | sg_int_incomingcallsonhold | NUMBER | [sg_int_incomingcallsonhold] | Yes | No | |
Skill Group Interval | sg_int_incomingcallsonholdtime | NUMBER | [sg_int_incomingcallsonholdtime] | Yes | No | |
Skill Group Interval | sg_int_interceptcalls | NUMBER | [sg_int_interceptcalls] | Yes | No | |
Skill Group Interval | sg_int_internalcalls | NUMBER | [sg_int_internalcalls] | Yes | No | |
Skill Group Interval | sg_int_internalcallsonhold | NUMBER | [sg_int_internalcallsonhold] | Yes | No | |
Skill Group Interval | sg_int_internalcallsonholdtime | NUMBER | [sg_int_internalcallsonholdtime] | Yes | No | |
Skill Group Interval | sg_int_internalcallsrcvd | NUMBER | [sg_int_internalcallsrcvd] | Yes | No | |
Skill Group Interval | sg_int_internalcallsrcvdtime | NUMBER | [sg_int_internalcallsrcvdtime] | Yes | No | |
Skill Group Interval | sg_int_internalcallstime | NUMBER | [sg_int_internalcallstime] | Yes | No | |
Skill Group Interval | sg_int_interruptedtime | NUMBER | [sg_int_interruptedtime] | Yes | No | |
Skill Group Interval | sg_int_loggedontime | NUMBER | [sg_int_loggedontime] | Yes | No | |
Skill Group Interval | sg_int_monitorcalls | NUMBER | [sg_int_monitorcalls] | Yes | No | |
Skill Group Interval | sg_int_netconferencedoutcalls | NUMBER | [sg_int_netconferencedoutcalls] | Yes | No | |
Skill Group Interval | sg_int_netconfoutcallstime | NUMBER | [sg_int_netconfoutcallstime] | Yes | No | |
Skill Group Interval | sg_int_netconsultativecalls | NUMBER | [sg_int_netconsultativecalls] | Yes | No | |
Skill Group Interval | sg_int_netconsultativecallstime | NUMBER | [sg_int_netconsultativecallstime] | Yes | No | |
Skill Group Interval | sg_int_nettransferoutcalls | NUMBER | [sg_int_nettransferoutcalls] | Yes | No | |
Skill Group Interval | sg_int_notreadytime | NUMBER | [sg_int_notreadytime] | Yes | No | |
Skill Group Interval | sg_int_percentutilization | NUMBER | [sg_int_percentutilization] | Yes | No | |
Skill Group Interval | sg_int_previewcalls | NUMBER | [sg_int_previewcalls] | Yes | No | |
Skill Group Interval | sg_int_previewcallsonhold | NUMBER | [sg_int_previewcallsonhold] | Yes | No | |
Skill Group Interval | sg_int_previewcallsonholdtime | NUMBER | [sg_int_previewcallsonholdtime] | Yes | No | |
Skill Group Interval | sg_int_previewcallstalktime | NUMBER | [sg_int_previewcallstalktime] | Yes | No | |
Skill Group Interval | sg_int_previewcallstime | NUMBER | [sg_int_previewcallstime] | Yes | No | |
Skill Group Interval | sg_int_recoveryday | NUMBER | [sg_int_recoveryday] | Yes | No | |
Skill Group Interval | sg_int_redirectnoanscalls | NUMBER | [sg_int_redirectnoanscalls] | Yes | No | |
Skill Group Interval | sg_int_redirectnoanscallstime | NUMBER | [sg_int_redirectnoanscallstime] | Yes | No | |
Skill Group Interval | sg_int_reservecalls | NUMBER | [sg_int_reservecalls] | Yes | No | |
Skill Group Interval | sg_int_reservecallsonhold | NUMBER | [sg_int_reservecallsonhold] | Yes | No | |
Skill Group Interval | sg_int_reservecallsonholdtime | NUMBER | [sg_int_reservecallsonholdtime] | Yes | No | |
Skill Group Interval | sg_int_reservecallstalktime | NUMBER | [sg_int_reservecallstalktime] | Yes | No | |
Skill Group Interval | sg_int_reservecallstime | NUMBER | [sg_int_reservecallstime] | Yes | No | |
Skill Group Interval | sg_int_reserved1 | STRING | [sg_int_reserved1] | Yes | No | |
Skill Group Interval | sg_int_reserved2 | STRING | [sg_int_reserved2] | Yes | No | |
Skill Group Interval | sg_int_reserved3 | STRING | [sg_int_reserved3] | Yes | No | |
Skill Group Interval | sg_int_reserved4 | STRING | [sg_int_reserved4] | Yes | No | |
Skill Group Interval | sg_int_reserved5 | STRING | [sg_int_reserved5] | Yes | No | |
Skill Group Interval | sg_int_reservedstatetime | NUMBER | [sg_int_reservedstatetime] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval1 | NUMBER | [sg_int_routerabandinterval1] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval2 | NUMBER | [sg_int_routerabandinterval2] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval3 | NUMBER | [sg_int_routerabandinterval3] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval4 | NUMBER | [sg_int_routerabandinterval4] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval5 | NUMBER | [sg_int_routerabandinterval5] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval6 | NUMBER | [sg_int_routerabandinterval6] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval7 | NUMBER | [sg_int_routerabandinterval7] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval8 | NUMBER | [sg_int_routerabandinterval8] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval9 | NUMBER | [sg_int_routerabandinterval9] | Yes | No | |
Skill Group Interval | sg_int_routerabandinterval10 | NUMBER | [sg_int_routerabandinterval10] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval1 | NUMBER | [sg_int_routeransinterval1] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval2 | NUMBER | [sg_int_routeransinterval2] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval3 | NUMBER | [sg_int_routeransinterval3] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval4 | NUMBER | [sg_int_routeransinterval4] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval5 | NUMBER | [sg_int_routeransinterval5] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval6 | NUMBER | [sg_int_routeransinterval6] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval7 | NUMBER | [sg_int_routeransinterval7] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval8 | NUMBER | [sg_int_routeransinterval8] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval9 | NUMBER | [sg_int_routeransinterval9] | Yes | No | |
Skill Group Interval | sg_int_routeransinterval10 | NUMBER | [sg_int_routeransinterval10] | Yes | No | |
Skill Group Interval | sg_int_routercallsabanddequeued | NUMBER | [sg_int_routercallsabanddequeued] | Yes | No | |
Skill Group Interval | sg_int_routercallsabandq | NUMBER | [sg_int_routercallsabandq] | Yes | No | |
Skill Group Interval | sg_int_routercallsabandtoagent | NUMBER | [sg_int_routercallsabandtoagent] | Yes | No | |
Skill Group Interval | sg_int_routercallsdequeued | NUMBER | [sg_int_routercallsdequeued] | Yes | No | |
Skill Group Interval | sg_int_routercallsoffered | NUMBER | [sg_int_routercallsoffered] | Yes | No | |
Skill Group Interval | sg_int_routerdelayqabandtime | NUMBER | [sg_int_routerdelayqabandtime] | Yes | No | |
Skill Group Interval | sg_int_routererror | NUMBER | [sg_int_routererror] | Yes | No | |
Skill Group Interval | sg_int_routermaxcallsqueued | NUMBER | [sg_int_routermaxcallsqueued] | Yes | No | |
Skill Group Interval | sg_int_routermaxcallwaittime | NUMBER | [sg_int_routermaxcallwaittime] | Yes | No | |
Skill Group Interval | sg_int_routerqueuecalls | NUMBER | [sg_int_routerqueuecalls] | Yes | No | |
Skill Group Interval | sg_int_servicelevel | NUMBER | [sg_int_servicelevel] | Yes | No | |
Skill Group Interval | sg_int_servicelevelcalls | NUMBER | [sg_int_servicelevelcalls] | Yes | No | |
Skill Group Interval | sg_int_servicelevelcallsaband | NUMBER | [sg_int_servicelevelcallsaband] | Yes | No | |
Skill Group Interval | sg_int_servicelevelcallsdequeue | NUMBER | [sg_int_servicelevelcallsdequeue] | Yes | No | |
Skill Group Interval | sg_int_servicelevelcallsoffered | NUMBER | [sg_int_servicelevelcallsoffered] | Yes | No | |
Skill Group Interval | sg_int_servicelevelerror | NUMBER | [sg_int_servicelevelerror] | Yes | No | |
Skill Group Interval | sg_int_servicelevelrona | NUMBER | [sg_int_servicelevelrona] | Yes | No | |
Skill Group Interval | sg_int_shortcalls | NUMBER | [sg_int_shortcalls] | Yes | No | |
Skill Group Interval | sg_int_supervassistcalls | NUMBER | [sg_int_supervassistcalls] | Yes | No | |
Skill Group Interval | sg_int_supervassistcallstime | NUMBER | [sg_int_supervassistcallstime] | Yes | No | |
Skill Group Interval | sg_int_talkautoouttime | NUMBER | [sg_int_talkautoouttime] | Yes | No | |
Skill Group Interval | sg_int_talkintime | NUMBER | [sg_int_talkintime] | Yes | No | |
Skill Group Interval | sg_int_talkothertime | NUMBER | [sg_int_talkothertime] | Yes | No | |
Skill Group Interval | sg_int_talkouttime | NUMBER | [sg_int_talkouttime] | Yes | No | |
Skill Group Interval | sg_int_talkpreviewtime | NUMBER | [sg_int_talkpreviewtime] | Yes | No | |
Skill Group Interval | sg_int_talkreservetime | NUMBER | [sg_int_talkreservetime] | Yes | No | |
Skill Group Interval | sg_int_talktime | NUMBER | [sg_int_talktime] | Yes | No | |
Skill Group Interval | sg_int_transferincalls | NUMBER | [sg_int_transferincalls] | Yes | No | |
Skill Group Interval | sg_int_transferincallstime | NUMBER | [sg_int_transferincallstime] | Yes | No | |
Skill Group Interval | sg_int_transferoutcalls | NUMBER | [sg_int_transferoutcalls] | Yes | No | |
Skill Group Interval | sg_int_whispercalls | NUMBER | [sg_int_whispercalls] | Yes | No | |
Skill Group Interval | sg_int_worknotreadytime | NUMBER | [sg_int_worknotreadytime] | Yes | No | |
Skill Group Interval | sg_int_workreadytime | NUMBER | [sg_int_workreadytime] | Yes | No | |
Skill Group Interval | skillgroup_deleted | STRING | [skillgroup_deleted] | Yes | No | |
Skill Group Interval | skillgroup_desc | STRING | [skillgroup_desc] | Yes | No | |
Skill Group Interval | skillgroup_enterprisename | STRING | [skillgroup_enterprisename] | Yes | No | |
Skill Group Interval | skillgroup_id | NUMBER | [skillgroup_id] | Yes | No | |
Skill Group Interval | skillgroup_sl_threshold | NUMBER | [skillgroup_sl_threshold] | Yes | No | |
Skill Group Interval | skillgroup_sl_type | NUMBER | [skillgroup_sl_type] | Yes | No | |
Skill Group Interval | utc_interval_ts | DATE | [utc_interval_ts] | Yes | No | |
Termination Call Detail | acd_src | STRING | [acd_src] | Yes | No | |
Termination Call Detail | agent_id | NUMBER | [agent_id] | Yes | No | |
Termination Call Detail | agentperipheralnumber | NUMBER | [agentperipheralnumber] | Yes | No | |
Termination Call Detail | ani | STRING | [ani] | Yes | No | |
Termination Call Detail | answeredwithinservicelevel | STRING | [answeredwithinservicelevel] | Yes | No | |
Termination Call Detail | applicationdata | STRING | [applicationdata] | Yes | No | |
Termination Call Detail | applicationtaskdisposition | NUMBER | [applicationtaskdisposition] | Yes | No | |
Termination Call Detail | badcalltag | STRING | [badcalltag] | Yes | No | |
Termination Call Detail | calldisp_desc | STRING | [calldisp_desc] | Yes | No | |
Termination Call Detail | calldisp_flag_desc | STRING | [calldisp_flag_desc] | Yes | No | |
Termination Call Detail | calldisposition | NUMBER | [calldisposition] | Yes | No | |
Termination Call Detail | calldispositionflag | NUMBER | [calldispositionflag] | Yes | No | |
Termination Call Detail | callguid | STRING | [callguid] | Yes | No | |
Termination Call Detail | callreferenceid | STRING | [callreferenceid] | Yes | No | |
Termination Call Detail | calltype_deleted | STRING | [calltype_deleted] | Yes | No | |
Termination Call Detail | calltype_desc | STRING | [calltype_desc] | Yes | No | |
Termination Call Detail | calltype_enterprisename | STRING | [calltype_enterprisename] | Yes | No | |
Termination Call Detail | calltype_id | NUMBER | [calltype_id] | Yes | No | |
Termination Call Detail | calltype_sl_threshold | NUMBER | [calltype_sl_threshold] | Yes | No | |
Termination Call Detail | calltype_sl_type | NUMBER | [calltype_sl_type] | Yes | No | |
Termination Call Detail | digitsdialed | NUMBER | [digitsdialed] | Yes | No | |
Termination Call Detail | dnis | NUMBER | [dnis] | Yes | No | |
Termination Call Detail | icrcallkey | NUMBER | [icrcallkey] | Yes | No | |
Termination Call Detail | icrcallkeychild | NUMBER | [icrcallkeychild] | Yes | No | |
Termination Call Detail | icrcallkeyparent | NUMBER | [icrcallkeyparent] | Yes | No | |
Termination Call Detail | instrumentportnumber | NUMBER | [instrumentportnumber] | Yes | No | |
Termination Call Detail | newtransaction | STRING | [newtransaction] | Yes | No | |
Termination Call Detail | originated | STRING | [originated] | Yes | No | |
Termination Call Detail | peripheral_deleted | STRING | [peripheral_deleted] | Yes | No | |
Termination Call Detail | peripheral_desc | STRING | [peripheral_desc] | Yes | No | |
Termination Call Detail | peripheral_enterprisename | STRING | [peripheral_enterprisename] | Yes | No | |
Termination Call Detail | peripheral_id | NUMBER | [peripheral_id] | Yes | No | |
Termination Call Detail | peripheral_name | STRING | [peripheral_name] | Yes | No | |
Termination Call Detail | peripheralcallkey | NUMBER | [peripheralcallkey] | Yes | No | |
Termination Call Detail | peripheralcalltype | NUMBER | [peripheralcalltype] | Yes | No | |
Termination Call Detail | peripheraltype_desc | STRING | [peripheraltype_desc] | Yes | No | |
Termination Call Detail | person_firstname | STRING | [person_firstname] | Yes | No | |
Termination Call Detail | person_lastname | STRING | [person_lastname] | Yes | No | |
Termination Call Detail | person_loginname | STRING | [person_loginname] | Yes | No | |
Termination Call Detail | priority | NUMBER | [priority] | Yes | No | |
Termination Call Detail | recoveryday | NUMBER | [recoveryday] | Yes | No | |
Termination Call Detail | route_deleted | STRING | [route_deleted] | Yes | No | |
Termination Call Detail | route_desc | STRING | [route_desc] | Yes | No | |
Termination Call Detail | route_enterprisename | STRING | [route_enterprisename] | Yes | No | |
Termination Call Detail | route_id | NUMBER | [route_id] | Yes | No | |
Termination Call Detail | routedagentskilltargetid | NUMBER | [routedagentskilltargetid] | Yes | No | |
Termination Call Detail | routedserviceskilltargetid | NUMBER | [routedserviceskilltargetid] | Yes | No | |
Termination Call Detail | routedskillgroupskilltargetid | NUMBER | [routedskillgroupskilltargetid] | Yes | No | |
Termination Call Detail | routercallkey | NUMBER | [routercallkey] | Yes | No | |
Termination Call Detail | routercallkeyday | NUMBER | [routercallkeyday] | Yes | No | |
Termination Call Detail | routercallkeysequencenumber | NUMBER | [routercallkeysequencenumber] | Yes | No | |
Termination Call Detail | service_id | NUMBER | [service_id] | Yes | No | |
Termination Call Detail | sg_peripheral_name | STRING | [sg_peripheral_name] | Yes | No | |
Termination Call Detail | skillgroup_deleted | STRING | [skillgroup_deleted] | Yes | No | |
Termination Call Detail | skillgroup_desc | STRING | [skillgroup_desc] | Yes | No | |
Termination Call Detail | skillgroup_enterprisename | STRING | [skillgroup_enterprisename] | Yes | No | |
Termination Call Detail | skillgroup_id | NUMBER | [skillgroup_id] | Yes | No | |
Termination Call Detail | skillgroup_sl_threshold | NUMBER | [skillgroup_sl_threshold] | Yes | No | |
Termination Call Detail | skillgroup_sl_type | NUMBER | [skillgroup_sl_type] | Yes | No | |
Termination Call Detail | sourceagentperipheralnumber | NUMBER | [sourceagentperipheralnumber] | Yes | No | |
Termination Call Detail | sourceagentskilltargetid | NUMBER | [sourceagentskilltargetid] | Yes | No | |
Termination Call Detail | svc_deleted | STRING | [svc_deleted] | Yes | No | |
Termination Call Detail | svc_desc | STRING | [svc_desc] | Yes | No | |
Termination Call Detail | svc_sl_threshold | NUMBER | [svc_sl_threshold] | Yes | No | |
Termination Call Detail | svc_sl_type | NUMBER | [svc_sl_type] | Yes | No | |
Termination Call Detail | tcd_callsegmenttime | NUMBER | [tcd_callsegmenttime] | Yes | No | |
Termination Call Detail | tcd_conferencetime | NUMBER | [tcd_conferencetime] | Yes | No | |
Termination Call Detail | tcd_count | NUMBER | [tcd_count] | Yes | No | |
Termination Call Detail | tcd_delaytime | NUMBER | [tcd_delaytime] | Yes | No | |
Termination Call Detail | tcd_duration | NUMBER | [tcd_duration] | Yes | No | |
Termination Call Detail | tcd_enterprisequeuetime | NUMBER | [tcd_enterprisequeuetime] | Yes | No | |
Termination Call Detail | tcd_holdtime | NUMBER | [tcd_holdtime] | Yes | No | |
Termination Call Detail | tcd_is_answeredwithinservicelevel | NUMBER | [tcd_is_answeredwithinservicelevel] | Yes | No | |
Termination Call Detail | tcd_localqtime | NUMBER | [tcd_localqtime] | Yes | No | |
Termination Call Detail | tcd_netqtime | NUMBER | [tcd_netqtime] | Yes | No | |
Termination Call Detail | tcd_networktime | NUMBER | [tcd_networktime] | Yes | No | |
Termination Call Detail | tcd_ringtime | NUMBER | [tcd_ringtime] | Yes | No | |
Termination Call Detail | tcd_talktime | NUMBER | [tcd_talktime] | Yes | No | |
Termination Call Detail | tcd_timetoaband | NUMBER | [tcd_timetoaband] | Yes | No | |
Termination Call Detail | tcd_utc_call_ts | DATE | [tcd_utc_call_ts] | Yes | No | |
Termination Call Detail | tcd_worktime | NUMBER | [tcd_worktime] | Yes | No | |
Termination Call Detail | team_agentteamid | NUMBER | [team_agentteamid] | Yes | No | |
Termination Call Detail | team_enterprisename | STRING | [team_enterprisename] | Yes | No | |
Termination Call Detail | trunk | NUMBER | [trunk] | Yes | No | |
Termination Call Detail | trunkgroupid | NUMBER | [trunkgroupid] | Yes | No | |
Termination Call Detail | variable1 | STRING | [variable1] | Yes | No | |
Termination Call Detail | variable2 | STRING | [variable2] | Yes | No | |
Termination Call Detail | variable3 | STRING | [variable3] | Yes | No | |
Termination Call Detail | variable4 | STRING | [variable4] | Yes | No | |
Termination Call Detail | variable5 | STRING | [variable5] | Yes | No | |
Termination Call Detail | variable6 | STRING | [variable6] | Yes | No | |
Termination Call Detail | variable7 | STRING | [variable7] | Yes | No | |
Termination Call Detail | variable8 | STRING | [variable8] | Yes | No | |
Termination Call Detail | variable9 | STRING | [variable9] | Yes | No | |
Termination Call Detail | variable10 | STRING | [variable10] | Yes | No |