Relationships

Relationships describe how a source measure can be linked to a target measure. For example, an employee record can be linked to only one person record, while a team record can be linked to multiple employee records.

Source Relationship Target
ACD MANY_TO_ONE ACD Site
Agent MANY_TO_ONE Skill
Agent Group ONE_TO_MANY Agent
Skill MANY_TO_ONE ACD Site
Skill MANY_TO_ONE ACD