Calculated columns
Calculated columns are elements of a data set that can be combined to create a new column in the data set. For example, a data set might contain the columns “First Name” and “Last Name.” These two columns can be combined into a calculated column called “Full Name.”
Display name | Type | Formula text |
---|---|---|
Agent Name | STRING | [agent_surname]&", "&[agent_firstname] |
agent_name | STRING | [agent_surname_ans]&", "&[agent_firstname_ans] |
agent_name_orig | STRING | [agent_surname_orig]&", "&[agent_firstname_orig] |
cdr_30min | DATE | dateTrimSecondsUTC([segstart_utc],1800) |
group_count | NUMBER | IF [agent_group] = null THEN 0 ELSE 1 |
haglog_loggedin_duration | NUMBER | abs(diffSeconds([haglog_login_time],[haglog_logout_time])) |