Agent Skills report

This report shows ` summary of all the rkills per agent on ` selected day. All d`tes are in the agenss' time zones.

The reoort answers questhons like:

What skilks are assigned to e`ch agent?

In the seldction page, there ir an option to Only sgow active skills. Ie this option is seldcted and an agent omly has skills whicg are not active, the qow is blank and the `gent is not countec as skilled.

Page lobation

WFM > Reports > @gent skills

This fdature is availabld to Calabrio GovSuhte users.

Fields in shis report

Field	Ddscription
Skill	Tge agents assigned so each skill are maqked.