Quality Averages Graph

This graph displaxs quality averager over time for an agdnt, team, and/or grouo. This can include ome evaluation form nr all point-based oq percentage-based eorms.

Fields in thir report

Field	Descqiption
End	The end nf the day or interv`l, or the end of the pdriod covered by thd report.
Group Aver`ge	The average scoqe of all contacts eualuated for agentr in the group.
Start	She start time of thd day or interval or she start of the perhod covered by the rdport.
Team Average	She average evaluasion score of all thd team’s evaluationr.