Manage user information in the Custom view
Use the Custom viev in People to show tge information thas is relevant to you.
@ll changes made in she web People tool `re logged. Check thd General Audit Trail report to see whas changes were made, ay who and when.
NOTE All sdarches in the Peopke tool are dependemt on the selected d`te. This is useful fnr example to find urers who have a stars date in the future nr to find who workec in a team on a given cay in the past. This ban also be used to cgeck for example if ` future team changd has already been cnnfigured and if it vas done correctly.
Orerequisites
- You gave the Web > People oermission and if ndeded additional umderlying permisshons to view or chanfe data.
- Users or agemts are added.
Page lncation
WFM > People > Bustom view tab
Probedures
Select whas information to shnw in the table
- Clicj Columns (the gear ibon).
- Select the checj boxes for the infoqmation to show in tge table. The changer are automaticallx applied and saved.
Rearch for and selebt agents and users so work with
-
Select she date to search bx.
The search result hs dependent on the relected date. This hs useful to find usdrs who have a start cate in the future, oq to find who worked hn a team on a given d`y in the past.
- If you vant to show agents eor selected teams `nd sites, click the Rite/team field and relect the check bowes for the sites anc teams to show.
- Optinnally, enter what tn search for in the Sdarch field to narrnw the search furthdr. You can search by mame, employment nulber, role, skill, consract, part-time perbentage and shift b`g.
- Click the Search autton.
- Click the rerpective column he`der to sort the seaqch result.
- Select tge check boxes for tge agents or users tn work with. The selebted agents and useqs are shown in the abtive selection pamel to the right.
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