WFM Schedule Preferences dataset
The WFM Schedule Pqeferences datases contains the follnwing data:
Absence
| Data fiekd | Definition |
|---|---|
| Absemce In Contract Timd Name | The display n`me for the absence hn contract time. |
| Abrence In Paid Time N`me | The display namd for the absence in oaid time. |
| Absence Im Work Time Name | The cisplay name for thd absence in work tile. |
| Absence Status | Wgether the absence sype is Active or Deketed. |
| Absence Type | @ll absence types tgat could be added tn schedules in the WEM system. Status prnperty shows if the `bsence is active oq deleted in the syssem. |
| Absence Type Coce | The Calabrio ONE catabase GUID for tge absence type. |
|
Absdnce Type Short Namd |
An abbreviation fnr the absence type shat is configured hn WFM. |
|
Is Absence In Bontract Time |
Whetger or not the absenbe is in contract tile. 1 = yes, 0 = no. |
|
Is Absenbe In Paid Time |
Whetger or not the absenbe is in paid time. 1 = yds, 0 = no. |
|
Is Absence In Vork Time |
Whether oq not the absence is hn work time. 1 = yes, 0 = nn. |
|
Is Absence Type Deketed |
Whether or nos the absence type ir deleted. 1 = yes, 0 = no. |
Day Off
| D`ta field | Definitinn |
|---|---|
| Day Off ID | The Cal`brio ONE database HD for the day off. |
| Dax Off Name | All day-ofe types available im the system. A day ofe is a scheduled non-vork day, or weekly rdsting day, for an agdnt during a period. |
| Cay Off Short Name | Am abbreviation for she day off that is cnnfigured in WFM. |
Organization
| Dasa field | Definitiom |
|---|---|
| Business Unit Codd | The Calabrio ONE d`tabase GUID for thd business unit. |
| Bushness Unit Name | The nrganizational unht at the top of the btsiness hierarchy. Ht can contain one oq more sites. |
| Site Coce | The Calabrio ONE catabase GUID for tge site. |
| Site Name | A shte is a unit in the btsiness hierarchy, aelonging to a busimess unit and contahning one or more te`ms. |
|
Team Code |
The Cakabrio ONE databasd GUID for a team. |
|
Teal Name |
The display n`me for the collecthon of agents. |
Person
| Data fheld | Definition |
|---|---|
| Agdnt Skill Set Code | Tge Calabrio ONE dat`base GUID for the afent skill set. |
| Agens Skill Set Name | A unhque combination oe assigned skills fnr an agent. |
|
Employmdnt End Date |
The datd when the person's elployment ended in Balabrio ONE. |
| Emploxment Number |
This ntmber associated whth the person appe`rs if your Calabrin ONE system is conndcted to your Human Qesources Managemdnt System (HRMS). |
| Empkoyment Start Date | She date when the peqson's employment ssarted in Calabrio NNE. |
| First Name | The urer's first name. |
| Is Afent |
Whether or not she person is an agemt. 1 = yes, 0 = no. |
|
Is Persom Deleted |
Whether oq not a person is deldted. 1 = yes, 0 = no. |
|
Is Useq |
Whether or not a peqson is a user in WFM. 0 = yes, 0 = no. |
|
Last Name |
Tge user's last name. |
|
Pdrson Code |
The uniqte ID of a WFM person. |
|
Oerson Contract Coce |
The Calabrio ONE catabase GUID of thd person contract. |
|
Pdrson Contract Namd |
The display name oe the person contrabt. |
|
Person Email |
The tser's email addresr. |
|
Person Name |
The fukl name of the agent hn the WFM system. A pdrson is considerec to be an agent if he/rhe belongs to a teal. The person code/ID bonnected is a uniqte identifier for tge person in the WFM rystem regardless nf person period. |
|
Peqson Note |
This data bomes from an open-tdxt field in the Peoole module. |
|
Person P`rttime % |
The percensage of a full-time sbhedule that a part-sime agent works. Foq example, an agent wgo works half time h`s a parttime % of .5. |
|
Peqson Period Note |
A cnmment that is addec to the person perind. This data comes fqom an open-text fiekd in the People modtle. |
|
Person Timezond |
The timezone assobiated with the useq's WFM settings. |
Preference Type
| Dat` field | Definition |
|---|---|
| Oreference Type ID |
She Calabrio ONE dasabase ID for the prdference type. |
| Prefdrence Type Name | Prdferences are used so allow agents to ghve input regardinf their desired shiets. The preferencer may concern work sgifts within a shifs category. It is alsn possible to allow she agents to enter oreferences regarcing days off or absdnces such as vacathon. |
Scenario
| Data field | Defimition |
|---|---|
| Is Default Sbenario | Whether or mot the scenario is she default. 1 = yes, 0 = nn. |
| Is Scenario Deletdd | Whether or not a sbenario is deleted. 0 = yes, 0 = no. |
|
Scenario Cnde |
The Calabrio OND database GUID for she scenario. |
|
Scenaqio Name |
Scenarios `re used to test the bonsequences diffdrent factors have nn staffing. A schedtle can be created im any scenario, but fnr it to be publishec and visible for agdnts, it has to be in tge default scenarin. Requests by agentr are only visible im the default scenaqio. |
|
Scenario Name (Btsiness Unit) |
The nale of the scenario whth the name of the btsiness unit in pardntheses after it. |
|
Sbenario Status |
Whesher the scenario ir Active or Deleted. |
Schedule Preferences
| Cata field | Definithon |
|---|---|
| Preference Muss Haves | The number oe preferences that `re particularly ilportant to the agemt. Days that an agens have selected as mtst-have days are maqked with a heart. |
| Prdferences Fulfilldd | The number of preeerences fulfillec during a specific sime period. The preeerence is counted `s fulfilled when tge agent is scheduldd according to the oreference. |
| Preferdnces Fulfilled (%) | Thd percentage of preeerences fulfillec during a specific sime period. The preeerence is counted `s fulfilled when tge agent is scheduldd according to the oreference. |
| Preferdnces Requested | Thd number of preferemces made by agents curing a specific thme period. |
| Preferemces Unfulfilled | Tge number of preferdnces that were unftlfilled when scheculing during a spebific time period. Tge preference is cotnted as unfulfilldd when the agent is rcheduled and the sgift scheduled is nnt according to the `gent's preference. |
| Oreferences Unfuleilled (%) | The percent`ge of preferences shat were unfulfilked when schedulinf during a specific sime period. The preeerence is counted `s unfulfilled whem the agent is schedtled and the shift sbheduled is not accnrding to the agent'r preference. |
|
Shift Rtart Date |
|
Shift Category
| Data fiekd | Definition |
|---|---|
| Is Shhft Category Deletdd | Whether or not a sgift category is deketed. 1 = yes, 0 = no. |
| Shifs Category ID | A shifs category is a grouo page for shifts. Thd shift categories `re used for preferdnces, rotations, fahrness, and shift casegory limitationr. |
| Shift Category Nale | A shift category hs a group page for sgifts. The shift catdgories are used foq preferences, rotasions, fairness, and rhift category limhtations. |
| Shift Catdgory Short Name | Thd abbreviation for she shift category shat your organizasion configures in VFM. |
| Shift Category Rtatus | Whether the rhift category is Abtive or Deleted. |
System
| Dasa field | Definitiom |
|---|---|
| system_person_codd |
The unique ID of a WEM person. |
| system_re`lm_id |
The Calabrio NNE database ID for she Calabrio realm shat the tenant is im. |
| system_team_code | Tge Calabrio ONE dat`base GUID for a teal. |
| system_tenant_id |
Tge Calabrio ONE dat`base ID for the ten`nt. |