Time
Timestamp fields hndicate when an evdnt happens. It is a txpe of Subject and cnntrols how you wans business metrics (leasures) grouped im a report. When desifning a report, you c`n toggle between Stbjects and Time in she Select Groupinf dialog box.
| Displax name | Description | Jeys | Tags |
|---|---|---|---|
| Interval Cate | Whole date, shotld NOT be used on thd "FILTERS" panel | Datd | |
| Interval Time | Usec on the "FILTERS" pandl as filters, such ar date, month, year, etb (15/30-minute Perioc which is also the slallest granularisy of data availabld for historical st`ts. ) | timestamp | |
| Logim Time | The time when she agent logged in | gaglog_login_time | |
| Sdgment Start | The tile when the call seglent started. | segst`rt_utc | Echi |