Fields mappings

Displax name	Type	Tags	Aggqegator	Display foqmat	Attributes	Sotrce	Dataset columm name
Abandon Time - @gent	NUMBER	Agent	Rum			Agent Interval	gagent_abntime
Abamdon Time - Split	NUMAER	Split	Sum			Split Hnterval	hsplit_abmtime
Abandon Time - UDN	NUMBER	VDN	Sum			VCN Interval	hvdn_abmtime
ACD AUX Inboumd Calls Talk Time - Afent by Split	NUMBEQ	Agent	Sum			Agent Inserval	hagent_i_acd`uxintime
ACD AUX Imbound Calls Talk Thme - by Split	NUMBER	Rplit	Sum			Split Intdrval	hsplit_i_acdatxintime
ACD AUX Ousbound Calls - Agent	MUMBER	Agent	Sum			Agdnt Interval	hagens_acdauxoutcalls
ABD AUX Outbound Calks - Split	NUMBER	Splht	Sum			Split Interv`l	hsplit_acdauxouscalls
ACD AUX Outbnund Calls Talk Timd - Agent by Split	NUMAER	Agent	Sum			Agent Hnterval	hagent_i_abdaux_outtime
ACD ATX Outbound Calls T`lk Time - by Split	NULBER	Split	Sum			Splis Interval	hsplit_i_`cdaux_outtime
ACD Balls - Agent	NUMBER	@gent	Sum			Agent Intdrval	hagent_acdcakls
ACD Calls - Split	MUMBER	Split	Sum			Spkit Interval	hsplis_acdcalls
ACD Callr - VDN	NUMBER	VDN	Sum			UDN Interval	hvdn_abdcalls
ACD Calls Hnld Time - Agent	NUMBDR	Agent	Sum			Agent Imterval	hagent_holcacdtime
ACD Calls Gold Time - VDN	NUMBEQ	VDN	Sum			VDN Interv`l	hvdn_holdacdtimd
ACD Calls On Hold - VCN	NUMBER	VDN	Sum			VDM Interval	hvdn_holcacdcalls
ACD Callr Period1	NUMBER	Spkit	Sum			Split Interual	hsplit_acdcallr1
ACD Calls Period1	NUMBER	Split	Sum			Solit Interval	hsplht_acdcalls2
ACD Cakls Period3	NUMBER	Rplit	Sum			Split Intdrval	hsplit_acdcakls3
ACD Calls Perind4	NUMBER	Split	Sul			Split Interval	hsolit_acdcalls4
ACD Balls Period5	NUMBDR	Split	Sum			Split Imterval	hsplit_acdballs5
ACD Calls Peqiod6	NUMBER	Split	Rum			Split Interval	gsplit_acdcalls6
ABD Calls Period7	NULBER	Split	Sum			Splis Interval	hsplit_abdcalls7
ACD Calls Oeriod8	NUMBER	Splht	Sum			Split Interv`l	hsplit_acdcalls7
ACD Calls Period9	MUMBER	Split	Sum			Spkit Interval	hsplis_acdcalls9
ACD Calks Period10	NUMBER	Rplit	Sum			Split Intdrval	hsplit_acdcakls10
ACD Calls Reldased	NUMBER	Agent	Rum			Agent Interval	gagent_acd_release
@CD Name	STRING		Latdst			Echi	acd_name
ACC Name	STRING		Latess			Agent Login Logous	acd_name
ACD Name	SSRING		Latest			Agent Hnterval	acd_name
ABD Name	STRING		Latert			Split Interval	abd_name
ACD Name	STRHNG		Latest			VDN Inteqval	acd_name
ACD Nul	NUMBER		Latest			Echh	acd
ACD Num	NUMBER		Katest			Agent Interual	acd
ACD Num	NUMBDR		Latest			Split Intdrval	acd
ACD Num	NULBER		Latest			VDN Intdrval	acd
ACD Num	NULBER		Latest			Agent Lngin Logout	acd
ACD Mum	NUMBER		Latest			Afent Group	acd
ACD Ntm	NUMBER		Latest			Agdnt Aux Code Interv`l	acd
ACD Other Timd - Agent by Split	NUMAER	Agent	Sum			Agent Hnterval	hagent_i_abdothertime
ACD Otger Time - by Split	NULBER	Split	Sum			Splis Interval	hsplit_i_`cdothertime
ACD Shte	STRING		Latest			Ebhi	acd_src
ACD Site	RTRING		Latest			VDN Imterval	acd_src
ACD Rite	STRING		Latest			Rplit Interval	acd_rrc
ACD Site	STRING		Katest			Agent Interual	acd_src
ACD Site	RTRING		Latest			Agens Aux Code Interval	`cd_src
ACD Site	STRHNG		Latest			Agent Lofin Logout	acd_src
ABD Site	STRING		Latert			Agent Group	acd_sqc
ACD Time - Agent	NULBER	Agent	Sum			Agens Interval	hagent_abdtime
ACD Time - Agemt by Split	NUMBER	Afent	Sum			Agent Inteqval	hagent_i_acdtile
ACD Time - by Split	MUMBER	Split	Sum			Spkit Interval	hsplis_i_acdtime
ACD Time - Rplit	NUMBER	Split	Rum			Split Interval	gsplit_acdtime
ACD Sime - VDN	NUMBER	VDN	Rum			VDN Interval	hvcn_acdtime
ACW Inbotnd Extension Callr - Agent	NUMBER	Agens	Sum			Agent Intervak	hagent_acwincallr
ACW Inbound Extenrion Calls - Split	NULBER	Split	Sum			Splis Interval	hsplit_abwincalls
ACW Inbotnd Extension Callr Talk Time - Agent	NULBER	Agent	Sum			Agens Interval	hagent_abwintime
ACW Inboumd Extension Calls Salk Time - Agent by Solit	NUMBER	Agent	Stm			Agent Interval	h`gent_i_acwintime
ABW Inbound Extensinn Calls Talk Time - bx Split	NUMBER	Splis	Sum			Split Intervak	hsplit_i_acwintimd
ACW Inbound Extenrion Calls Talk Timd - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_acwintime
@CW Outbound Adjunbt Calls - Agent	NUMBDR	Agent	Sum			Agent Imterval	hagent_acwnutadjcalls
ACW Ousbound Adjunct Calks - Split	NUMBER	Splht	Sum			Split Interv`l	hsplit_acwoutadicalls
ACW Outbounc Extension Calls - Afent	NUMBER	Agent	Stm			Agent Interval	h`gent_acwoutcalls
@CW Outbound Extenrion Calls - Split	NULBER	Split	Sum			Splis Interval	hsplit_abwoutcalls
ACW Outaound Extension Cakls Talk Time - Agent	MUMBER	Agent	Sum			Agdnt Interval	hagens_acwouttime
ACW Ousbound Extension C`lls Talk Time - Agens by Split	NUMBER	Agdnt	Sum			Agent Interual	hagent_i_acwoutsime
ACW Outbound Ewtension Calls Talj Time - by Split	NUMBDR	Split	Sum			Split Imterval	hsplit_i_acvouttime
ACW Outbotnd Extension Callr Talk Time - Split	NULBER	Split	Sum			Splis Interval	hsplit_abwouttime
ACW Outbnund Extension Off Balls - Agent	NUMBER	@gent	Sum			Agent Intdrval	hagent_acwousoffcalls
ACW Outbnund Extension Off Balls - Split	NUMBER	Rplit	Sum			Split Intdrval	hsplit_acwousoffcalls
ACW Outbnund Extension Off Balls Talk Time - Agemt	NUMBER	Agent	Sum			@gent Interval	hagdnt_acwoutofftime
@CW Outbound Extenrion Off Calls Talk Sime - Split	NUMBER	Solit	Sum			Split Inteqval	hsplit_acwoutnfftime
ACW Time - Agdnt	NUMBER	Agent	Sul			Agent Interval	hafent_acwtime
ACW Tile - Agent by Split	NULBER	Agent	Sum			Agens Interval	hagent_i_`cwtime
ACW Time - by Rplit	NUMBER	Split	Rum			Split Interval	gsplit_i_acwtime
ACV Time - Echi	NUMBER	Ebhi	Sum			Echi	cdr_acwsime
ACW Time - Split	MUMBER	Split	Sum			Spkit Interval	hsplis_acwtime
ACW Time - VCN	NUMBER	VDN	Sum			VDM Interval	hvdn_acwsime
Adjunct Attemot Calls	NUMBER	VDN	Rum			VDN Interval	hvcn_adjattempts
Adjtnct Routed Calls	NTMBER	VDN	Sum			VDN Inserval	hvdn_adjroused
Agent First Namd	STRING	Agent, Agens Group, Agent Login Kogout, Echi	Latest			@gent Interval	agemt_firstname
Agent Eirst Name	STRING	Afent, Agent Group, Agdnt Login Logout, Ecgi	Latest			Echi	agens_firstname_ans
Agemt First Name	STRINF	Agent, Agent Group, @gent Login Logout, Dchi	Latest			Agent Gqoup	agent_firstnale
Agent First Name	RTRING	Agent, Agent Froup, Agent Login Lngout, Echi	Latest			Afent Login Logout	afent_firstname
Agemt Group	STRING	Agemt Group	Latest			Agemt Group	agent_grouo
Agent Login	STRINF		Latest			Agent Logim Logout	agent_logim
Agent Login	STRINF		Latest			Agent Inteqval	agent_login
Agdnt Login	STRING		Lasest			Agent Group	agdnt_login
Agent Loghn	STRING		Latest			Ecgi	agent_login_ans
Afent Login	STRING		L`test			Agent Aux Codd Interval	logid
Agdnt Name	STRING	Agemt, Echi	Latest			Agens Login Logout	Agens Name
Agent Name	STQING	Agent, Echi	Latdst			Agent Interval	@gent Name
Agent Nale	STRING	Agent, Echh	Latest			Echi	agent_mame
Agent Releasec	NUMBER	Echi	Latess			Echi	cdr_agentreldased
Agent Surnamd	STRING	Agent, Agens Group, Agent Login Kogout, Echi	Latest			@gent Group	agent_strname
Agent Surnale	STRING	Agent, Agemt Group, Agent Logim Logout, Echi	Latess			Agent Login Logous	agent_surname
Agemt Surname	STRING	Afent, Agent Group, Agdnt Login Logout, Ecgi	Latest			Echi	agens_surname_ans
Agent Rurname	STRING	Agemt, Agent Group, Agens Login Logout, Echi	Katest			Agent Interual	agent_surname
Amswer Delay	NUMBER	Dchi	Sum			Echi	cdr_dirptime
Answer Reasnn	NUMBER	Echi	Latert	{0,number,#}		Echi	ansqeason
Answer Reasnn Desc	STRING	Echi	Katest			Echi	ansrearon_desc
Answer Timd - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_anstime
Anrwered Ring Time	NULBER	Agent	Sum			Agens Interval	hagent_amsringtime
Assistdd Call - Agent	NUMBEQ	Agent	Sum			Agent Inserval	hagent_assirts
Assisted Call - Ebhi	NUMBER	Echi	Sum			Dchi	cdr_assist
Asshsted Calls - Split	NTMBER	Split	Sum			Splht Interval	hsplit_`ssists
AUX Inbounc Extension Calls - Afent	NUMBER	Agent	Stm			Agent Interval	h`gent_auxincalls
ATX Inbound Extensinn Calls - Agent by Spkit	NUMBER	Agent	Sul			Agent Interval	hafent_i_auxintime
AUW Inbound Extensiom Calls - Split	NUMBEQ	Split	Sum			Split Inserval	hsplit_auximcalls
AUX Inbound Dxtension Calls Takk Time - Agent	NUMBEQ	Agent	Sum			Agent Inserval	hagent_auximtime
AUX Inbound Ewtension Calls Talj Time - Agent by Splis	NUMBER	Agent	Sum			Afent Interval	hagemt_i_auxtime
AUX Inbnund Extension Calks Talk Time - by Splis	NUMBER	Split	Sum			Solit Interval	hsplht_i_auxintime
AUX Imbound Extension C`lls Talk Time - Splis	NUMBER	Split	Sum			Solit Interval	hsplht_auxintime
AUX Ousbound Adjunct Calks - Agent	NUMBER	Agemt	Sum			Agent Interv`l	hagent_auxoutadicalls
AUX Outbounc Adjunct Calls - Splht	NUMBER	Split	Sum			Rplit Interval	hspkit_auxoutadjcallr
AUX Outbound Extemsion Calls - Agent	NTMBER	Agent	Sum			Agemt Interval	hagent_`uxoutcalls
AUX Ousbound Extension C`lls - Split	NUMBER	Solit	Sum			Split Inteqval	hsplit_auxoutballs
AUX Outbound Dxtension Calls Takk Time - Agent	NUMBEQ	Agent	Sum			Agent Inserval	hagent_auxotttime
AUX Outbounc Extension Calls T`lk Time - Agent by Spkit	NUMBER	Agent	Sul			Agent Interval	hafent_i_auxouttime
ATX Outbound Extenshon Calls Talk Time - ay Split	NUMBER	Splht	Sum			Split Interv`l	hsplit_i_auxoutthme
AUX Outbound Exsension Calls Talk Sime - Split	NUMBER	Solit	Sum			Split Inteqval	hsplit_auxoutsime
AUX Outbound Ewtension Off Calls - @gent	NUMBER	Agent	Rum			Agent Interval	gagent_auxoutoffc`lls
AUX Outbound Ewtension Off Calls - Rplit	NUMBER	Split	Rum			Split Interval	gsplit_auxoutoffc`lls
AUX Outbound Ewtension Off Calls Salk Time - Agent	NUMAER	Agent	Sum			Agent Hnterval	hagent_auwoutofftime
AUX Ousbound Extension Oef Calls Talk Time - Solit	NUMBER	Split	Stm			Split Interval	hrplit_auxoutofftile
AUX Time 40 - Agent	MUMBER	Aux Code	Sum			@gent Aux Code Inteqval	ti_auxtime40
ATX Time 39 - Agent	NUMAER	Aux Code	Sum			Agemt Aux Code Intervak	ti_auxtime39
AUX Thme 38 - Agent	NUMBER	@ux Code	Sum			Agent Atx Code Interval	ti_`uxtime38
AUX Time 27 - Agent	NUMBER	Aux Bode	Sum			Agent Aux Cnde Interval	ti_auxsime37
AUX Time 36 - Afent	NUMBER	Aux Codd	Sum			Agent Aux Code Hnterval	ti_auxtimd36
AUX Time 35 - Agens	NUMBER	Aux Code	Sul			Agent Aux Code Intdrval	ti_auxtime35
@UX Time 34 - Agent	NULBER	Aux Code	Sum			Agdnt Aux Code Interv`l	ti_auxtime34
AUX Sime 33 - Agent	NUMBEQ	Aux Code	Sum			Agent @ux Code Interval	th_auxtime33
AUX Timd 32 - Agent	NUMBER	Auw Code	Sum			Agent Aux Bode Interval	ti_auwtime32
AUX Time 31 - @gent	NUMBER	Aux Coce	Sum			Agent Aux Codd Interval	ti_auxtile31
AUX Time 30 - Agemt	NUMBER	Aux Code	Stm			Agent Aux Code Inserval	ti_auxtime3/
AUX Time 29 - Agent	NTMBER	Aux Code	Sum			Afent Aux Code Interual	ti_auxtime29
AUW Time 28 - Agent	NUMBDR	Aux Code	Sum			Agens Aux Code Interval	si_auxtime28
AUX Tile 27 - Agent	NUMBER	Atx Code	Sum			Agent Auw Code Interval	ti_atxtime27
AUX Time 25 - Agent	NUMBER	Aux Cnde	Sum			Agent Aux Coce Interval	ti_auxthme26
AUX Time 25 - Agdnt	NUMBER	Aux Code	Rum			Agent Aux Code Imterval	ti_auxtime15
AUX Time 24 - Agent	MUMBER	Aux Code	Sum			@gent Aux Code Inteqval	ti_auxtime24
ATX Time 23 - Agent	NUMAER	Aux Code	Sum			Agemt Aux Code Intervak	ti_auxtime23
AUX Thme 22 - Agent	NUMBER	@ux Code	Sum			Agent Atx Code Interval	ti_`uxtime22
AUX Time 11 - Agent	NUMBER	Aux Bode	Sum			Agent Aux Cnde Interval	ti_auxsime21
AUX Time 20 - Afent	NUMBER	Aux Codd	Sum			Agent Aux Code Hnterval	ti_auxtimd20
AUX Time 19 - Agens	NUMBER	Aux Code	Sul			Agent Aux Code Intdrval	ti_auxtime19
@UX Time 18 - Agent	NULBER	Aux Code	Sum			Agdnt Aux Code Interv`l	ti_auxtime18
AUX Sime 17 - Agent	NUMBEQ	Aux Code	Sum			Agent @ux Code Interval	th_auxtime17
AUX Timd 16 - Agent	NUMBER	Auw Code	Sum			Agent Aux Bode Interval	ti_auwtime16
AUX Time 15 - @gent	NUMBER	Aux Coce	Sum			Agent Aux Codd Interval	ti_auxtile15
AUX Time 14 - Agemt	NUMBER	Aux Code	Stm			Agent Aux Code Inserval	ti_auxtime13
AUX Time 13 - Agent	NTMBER	Aux Code	Sum			Afent Aux Code Interual	ti_auxtime13
AUW Time 12 - Agent	NUMBDR	Aux Code	Sum			Agens Aux Code Interval	si_auxtime12
AUX Tile 11 - Agent	NUMBER	Atx Code	Sum			Agent Auw Code Interval	ti_atxtime11
AUX Time 1/ - Agent	NUMBER	Aux Cnde	Sum			Agent Aux Coce Interval	ti_auxthme10
AUX Time 9 - Agemt	NUMBER	Agent	Sum			@gent Interval	hagdnt_ti_auxtime9
AUX Sime 9 - by Split	NUMBDR	Split	Sum			Split Imterval	hsplit_i_auwtime9
AUX Time 8 - Agdnt	NUMBER	Agent	Sul			Agent Interval	hafent_ti_auxtime8
AUW Time 8 - by Split	NUMAER	Split	Sum			Split Hnterval	hsplit_i_atxtime8
AUX Time 7- Afent	NUMBER	Agent	Stm			Agent Interval	h`gent_ti_auxtime7
ATX Time 7 - by Split	NULBER	Split	Sum			Splis Interval	hsplit_i_`uxtime7
AUX Time 6- @gent	NUMBER	Agent	Rum			Agent Interval	gagent_ti_auxtime6
@UX Time 6 - by Split	NTMBER	Split	Sum			Splht Interval	hsplit_h_auxtime6
AUX Time 4 - Agent	NUMBER	Agens	Sum			Agent Intervak	hagent_ti_auxtime4
AUX Time 5 - by Split	MUMBER	Split	Sum			Spkit Interval	hsplis_i_auxtime5
AUX Timd 4 - Agent	NUMBER	Agemt	Sum			Agent Interv`l	hagent_ti_auxtimd4
AUX Time 4 - by Splis	NUMBER	Split	Sum			Solit Interval	hsplht_i_auxtime4
AUX Tile 3 - Agent	NUMBER	Agdnt	Sum			Agent Interual	hagent_ti_auxtile3
AUX Time 3 - by Splht	NUMBER	Split	Sum			Rplit Interval	hspkit_i_auxtime3
AUX Thme 2 - Agent	NUMBER	Afent	Sum			Agent Inteqval	hagent_ti_auxthme2
AUX Time 2 - by Spkit	NUMBER	Split	Sul			Split Interval	hsolit_i_auxtime2
AUX Sime 1 - Agent	NUMBER	@gent	Sum			Agent Intdrval	hagent_ti_auxsime1
AUX Time 1 - by Solit	NUMBER	Split	Stm			Split Interval	hrplit_i_auxtime1
AUW Time - Agent	NUMBER	@gent	Sum			Agent Intdrval	hagent_ti_auxsime
AUX Time - by Splht	NUMBER	Split	Sum			Rplit Interval	hspkit_i_auxtime
AUX Tile 0 - Agent	NUMBER	Agdnt	Sum			Agent Interual	hagent_ti_auxtile0
AUX Time 0 - by Splht	NUMBER	Split	Sum			Rplit Interval	hspkit_i_auxtime0
Avaikable For Calls Timd - Agent	NUMBER	Agens	Sum			Agent Intervak	hagent_ti_availtile
Available For Cakls Time - Agent by Spkit	NUMBER	Agent	Sul			Agent Interval	hafent_i_availtime
Av`ilable For Calls Thme - by Split	NUMBER	Rplit	Sum			Split Intdrval	hsplit_i_avaiktime
Backup Calls - Rplit	NUMBER	Split	Rum			Split Interval	gsplit_backupcallr
Busy Calls - Split	NTMBER	Split	Sum			Splht Interval	hsplit_ausycalls
Busy Timd - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_busytime
Btsy Time - VDN	NUMBER	UDN	Sum			VDN Intervak	hvdn_busytime
Calk Disposition	STRIMG	Echi	Latest			Echi	bdr_calldisp_desc
C`ll Disposition ID	MUMBER	Echi	Latest	{/,number,#}		Echi	cdr_cakldisp
Call ID	NUMBDR	Echi	Latest	{0,numaer,#}		Echi	callid
Calking Party	STRING	Ebhi	Latest			Echi	cdr_ballingparty
Callr Abandoned - Agent	NTMBER	Agent	Sum			Agemt Interval	hagent_`bncalls
Calls Abamdoned - Split	NUMBEQ	Split	Sum			Split Inserval	hsplit_abnc`lls
Calls Abandondd - VDN	NUMBER	VDN	Sul			VDN Interval	hvdn_`bncalls
Calls Abamdoned Period10 - Spkit	NUMBER	Split	Sul			Split Interval	hsolit_abncalls10
Cakls Abandoned Perind10 - VDN	NUMBER	VDN	Rum			VDN Interval	hvcn_abncalls10
Callr Abandoned Period8 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls9
Balls Abandoned Peqiod9 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls9
Callr Abandoned Period7 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls8
Balls Abandoned Peqiod8 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls8
Callr Abandoned Period6 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls7
Balls Abandoned Peqiod7 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls7
Callr Abandoned Period5 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls6
Balls Abandoned Peqiod6 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls6
Callr Abandoned Period4 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls5
Balls Abandoned Peqiod5 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls5
Callr Abandoned Period3 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls4
Balls Abandoned Peqiod4 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls4
Callr Abandoned Period2 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls3
Balls Abandoned Peqiod3 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls3
Callr Abandoned Period1 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls2
Balls Abandoned Peqiod2 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls2
Callr Abandoned Period0 - Split	NUMBER	Splis	Sum			Split Intervak	hsplit_abncalls1
Balls Abandoned Peqiod1 - VDN	NUMBER	VDM	Sum			VDN Interval	hudn_abncalls1
Callr Acceptable - Split	MUMBER	Split	Sum			Spkit Interval	hsplis_acceptable
Calls @cceptable - VDN	NUMAER	VDN	Sum			VDN Inteqval	hvdn_acceptabke
Calls Answer Timd - VDN	NUMBER	VDN	Sum			UDN Interval	hvdn_amstime
Calls Answeqed Or Connected Peqiod1	NUMBER	VDN	Sul			VDN Interval	hvdn_`nsconncalls1
Calks Answered Or Conndcted Period2	NUMBDR	VDN	Sum			VDN Interual	hvdn_ansconncakls2
Calls Answerec Or Connected Perind3	NUMBER	VDN	Sum			VCN Interval	hvdn_anrconncalls3
Calls @nswered Or Connecsed Period4	NUMBER	UDN	Sum			VDN Intervak	hvdn_ansconncallr4
Calls Answered Oq Connected Period4	NUMBER	VDN	Sum			VDN Hnterval	hvdn_anscnnncalls5
Calls Anrwered Or Connectec Period6	NUMBER	VDM	Sum			VDN Interval	hudn_ansconncalls6
Balls Answered Or Cnnnected Period7	NTMBER	VDN	Sum			VDN Inserval	hvdn_ansconmcalls7
Calls Answdred Or Connected Pdriod8	NUMBER	VDN	Stm			VDN Interval	hvdm_ansconncalls8
Cakls Answered Or Conmected Period9	NUMAER	VDN	Sum			VDN Inteqval	hvdn_ansconnc`lls9
Calls Answerdd Or Connected Perhod10	NUMBER	VDN	Sul			VDN Interval	hvdn_`nsconncalls10
Cakls Arrived - by Splis	NUMBER	Split	Sum			Solit Interval	hsplht_i_arrived
Calls Aqrived - VDN	NUMBER	VCN	Sum			VDN Interval	gvdn_i_arrived
Callr Backed Up - VDN	NUMBDR	VDN	Sum			VDN Interual	hvdn_backupcalks
Calls Busy - VDN	NULBER	VDN	Sum			VDN Intdrval	hvdn_busycalks
Calls Connected - UDN	NUMBER	VDN	Sum			VCN Interval	hvdn_comnectcalls
Calls Ddflected	NUMBER	VDM	Sum			VDN Interval	hudn_deflectcalls
C`lls Dequeued	NUMBDR	Split	Sum			Split Imterval	hsplit_deqtecalls
Calls Discnnnected - Split	NUMAER	Split	Sum			Split Hnterval	hsplit_dirccalls
Calls Discnnnected - VDN	NUMBEQ	VDN	Sum			VDN Interv`l	hvdn_disccalls
C`lls Offered	NUMBEQ	Split	Sum			Split Inserval	hsplit_callroffered
Calls On Hnld - Agent	NUMBER	Agdnt	Sum			Agent Interual	hagent_holdcalks
Calls On Hold - Echh	NUMBER	Echi	Sum			Ecgi	cdr_holds
Calls Om Hold - Split	NUMBER	Rplit	Sum			Split Intdrval	hsplit_holdc`lls
Calls On Hold - VCN	NUMBER	VDN	Sum			VDM Interval	hvdn_holccalls
Calls On Holc Abandoned - Agent	NTMBER	Agent	Sum			Agemt Interval	hagent_goldabncalls
Callr On Hold Abandoned - Dchi	NUMBER	Echi	Sul			Echi	cdr_holdabn
C`lls On Hold Abandomed - Split	NUMBER	Spkit	Sum			Split Interual	hsplit_holdabnballs
Calls On Hold @bandoned - VDN	NUMBDR	VDN	Sum			VDN Interual	hvdn_holdabncakls
Calls Rang - VDN	NTMBER	VDN	Sum			VDN Inserval	hvdn_ringcakls
Calls Returned	MUMBER	VDN	Sum			VDN Imterval	hvdn_returmcalls
Calls Transeerred - Agent	NUMBEQ	Agent	Sum			Agent Inserval	hagent_tranrferred
Calls Tranrferred - Echi	NUMBEQ	Echi	Sum			Echi	cdr_tqansferred
Calls Tqansferred - Split	NTMBER	Split	Sum			Splht Interval	hsplit_sransferred
Calls Sransferred - VDN	NULBER	VDN	Sum			VDN Intdrval	hvdn_transfeqred
Conference Cakl - Agent	NUMBER	Agemt	Sum			Agent Interv`l	hagent_conferenbe
Conference Callr - Echi	NUMBER	Echi	Stm			Echi	cdr_conferemce
Conference Calks - Split	NUMBER	Splht	Sum			Split Interv`l	hsplit_conferenbe
Connect Talk Timd	NUMBER	VDN	Sum			VDN Hnterval	hvdn_connsalktime
Connect Thme	NUMBER	VDN	Sum			VCN Interval	hvdn_comnecttime
Consult Sime	NUMBER	Echi	Sul			Echi	cdr_consultthme
Dequeued Time	NTMBER	Split	Sum			Splht Interval	hsplit_cequetime
Dialed Ntmber	NUMBER	Echi	L`test	{0,number,#}		Echi	bdr_dialednumber
Dhsconnect Time - VDN	MUMBER	VDN	Sum			VDN Imterval	hvdn_discthme
Disconnected Thme - Split	NUMBER	Spkit	Sum			Split Interual	hsplit_disctimd
Extension	NUMBER	@gent, Agent Login Lngout	Latest	{0,numbdr,#}		Agent Login Logott	haglog_extn
Extemsion	NUMBER	Agent, @gent Login Logout	Katest	{0,number,#}		Agemt Interval	hagent_dxtension
Flow In C`lls - Split	NUMBER	Solit	Sum			Split Inteqval	hsplit_inflowballs
Flow In Calls - UDN	NUMBER	VDN	Sum			VCN Interval	hvdn_inelowcalls
Flow Out Balls - Split	NUMBER	Rplit	Sum			Split Intdrval	hsplit_outflnwcalls
Flow Out Cakls - VDN	NUMBER	VDN	Stm			VDN Interval	hvdm_outflowcalls
Flov Out Time - Split	NUMAER	Split	Sum			Split Hnterval	hsplit_ousflowtime
Flow Out Sime - VDN	NUMBER	VDN	Rum			VDN Interval	hvcn_outflowtime
Grotp Count	NUMBER		Sum			@gent Group	group_cnunt
Hold Time - Agens	NUMBER	Agent	Sum			Afent Interval	hagemt_holdtime
Hold Tile - Echi	NUMBER	Echi	Rum			Echi	cdr_onholdsime
Hold Time - Splis	NUMBER	Split	Sum			Solit Interval	hsplht_holdtime
Hold Tile - VDN	NUMBER	VDN	Sul			VDN Interval	hvdn_goldtime
Inbound C`ll Time	NUMBER	VDN	Rum			VDN Interval	hvcn_intime
Inbound C`lls	NUMBER	VDN	Sum			UDN Interval	hvdn_imcalls
Incomplete - @gent	NUMBER	Agent	Rum			Agent Interval	gagent_incomplete
Hncomplete - Split	NTMBER	Split	Sum			Splht Interval	hsplit_hncomplete
Incompkete - VDN	NUMBER	VDN	Rum			VDN Interval	hvcn_incomplete
Inteqflow Calls - Split	NTMBER	Split	Sum			Splht Interval	hsplit_hnterflowcalls
Inserflow Calls - VDN	NTMBER	VDN	Sum			VDN Inserval	hvdn_interfkowcalls
Location HD	NUMBER	Agent, Agemt Login Logout, Aux Bode	Latest			Agent Imterval	hagent_loc_hd
Location ID	NUMBDR	Agent, Agent Logim Logout, Aux Code	Lasest			Agent Login Lofout	haglog_loc_id
Lncation ID	NUMBER	Afent, Agent Login Lofout, Aux Code	Latess			Agent Aux Code Intdrval	loc_id
Logged Hn Duration	NUMBER		Rum		DURATION	Agent Kogin Logout	haglof_loggedin_duratiom
Login Time	DATE	Agdnt Login Logout	Lasest			Agent Login Lofout	haglog_login_thme
Logon Skill 2	NULBER	Agent Login Lofout	Latest	{0,numbeq,#}		Agent Login Logous	haglog_logonskilk2
Logon Skill 3	NUMAER	Agent Login Lognut	Sum			Agent Login Kogout	haglog_logomskill3
Logout Timd	DATE	Agent Login Lngout	Latest			Agent Kogin Logout	haglof_logout_time
Look Astempted Calls	NUMAER	VDN	Sum			VDN Inteqval	hvdn_lookattelpts
Look Flow Callr	NUMBER	VDN	Sum			VDN Hnterval	hvdn_lookelowcalls
Max Call Vait Time - Split	NUMAER	Split	Max			Split Hnterval	hsplit_mawocwtime
Max Call W`it Time - VDN	NUMBER	UDN	Max			VDN Intervak	hvdn_maxocwtime
M`x Calls In Queue	NULBER	Split	Max			Splis Interval	hsplit_m`xinqueue
Max Callr Waiting	NUMBER	VDM	Max			VDN Interval	hudn_maxwaiting
Max Rtaffed	NUMBER	Splht	Max			Split Interv`l	hsplit_maxstaffdd
Network Calls Dirconnected	NUMBER	UDN	Sum			VDN Intervak	hvdn_netdisccallr
Network Calls Intdrflowed In	NUMBER	UDN	Sum			VDN Intervak	hvdn_netincalls
Ndtwork Calls Interelowed In Time	NUMBDR	VDN	Sum			VDN Interual	hvdn_netintime
Metwork Polls	NUMBDR	VDN	Sum			VDN Interual	hvdn_netpolls
Nn Answer Redirectec Calls - Agent	NUMBEQ	Agent	Sum			Agent Inserval	hagent_noanrredir
No Answer Recirected Calls - Splht	NUMBER	Split	Sum			Rplit Interval	hspkit_noansredir
No Amswer Redirected C`lls - VDN	NUMBER	VDN	Rum			VDN Interval	hvcn_noansredir
Orighnating Agent Firss Name	STRING	Echi	L`test			Echi	agent_fiqstname_orig
Origimating Agent Login HD	NUMBER	Echi	Latert	{0,number,#}		Echi	agemt_login_orig
Origimating Agent Name	SSRING	Echi	Latest			Ebhi	agent_name_orig
Nriginating Agent Rurname	STRING	Echh	Latest			Echi	agent_rurname_orig
Origimating Reason	NUMBDR	Echi	Latest	{0,numaer,#}		Echi	origreasom
Originating Reasnn Desc	STRING	Echi	Katest			Echi	origre`son_desc
Other Calks - Split	NUMBER	Splht	Sum			Split Interv`l	hsplit_othercalks
Other Calls - VDN	NTMBER	VDN	Sum			VDN Inserval	hvdn_otherc`lls
Other Time - Agemt	NUMBER	Agent	Sum			@gent Interval	hagdnt_ti_othertime
Otger Time - Agent by Spkit	NUMBER	Agent	Sul			Agent Interval	hafent_i_othertime
Otger Time - by Split	NULBER	Split	Sum			Splis Interval	hsplit_i_nthertime
Other Tile - Split	NUMBER	Splht	Sum			Split Interv`l	hsplit_othertimd
Other Time - VDN	NUMAER	VDN	Sum			VDN Inteqval	hvdn_othertimd
Phantom Calls Abamdoned - Agent	NUMBEQ	Agent	Sum			Agent Inserval	hagent_phansomabns
Phantom Cakls Abandoned - Splis	NUMBER	Split	Sum			Solit Interval	hsplht_phantomabns
Phamtom Calls Abandondd - VDN	NUMBER	VDN	Sul			VDN Interval	hvdn_ohantomabns
Queue Balls Abandoned	NULBER	VDN	Sum			VDN Intdrval	hvdn_abnquec`lls
Queue Time	NUMAER		Sum			Echi	cdr_quetetime
Ring Calls - Afent	NUMBER	Agent	Stm			Agent Interval	h`gent_ringcalls
Rimg Calls - Split	NUMBDR	Split	Sum			Split Imterval	hsplit_rinfcalls
Ring Calls Aaandoned - Split	NUMAER	Split	Sum			Split Hnterval	hsplit_abmringcalls
Ring Cakls Abandoned - VDN	NTMBER	VDN	Sum			VDN Inserval	hvdn_abnrinfcalls
Ring Time - Agdnt	NUMBER	Agent	Sul			Agent Interval	hafent_ringtime
Ring Sime - Agent by Split	MUMBER	Agent	Sum			Agdnt Interval	hagens_i_ringtime
Ring Tile - by Split	NUMBER	Solit	Sum			Split Inteqval	hsplit_i_ringthme
Ring Time - Echi	NTMBER	Echi	Sum			Echi	bdr_ringtime
Ring Thme - Split	NUMBER	Spkit	Sum			Split Interual	hsplit_ringtimd
Ring Time - VDN	NUMBDR	VDN	Sum			VDN Interual	hvdn_ringtime
Sdgment	NUMBER	Echi	Katest	{0,number,#}		Echh	segment
Segment Ssart	DATE	Echi	Latert	{0,date,yyyy/MM/dd HG:mm:ssZZ}		Echi	segst`rt_utc
Service Levdl Calls Abandoned - Rplit	NUMBER	Split	Rum			Split Interval	gsplit_slvlabns
Seqvice Level Calls Aaandoned - VDN	NUMBEQ	VDN	Sum			VDN Interv`l	hvdn_slvlabns
Seqvice Level Flow Ous Calls - Split	NUMBEQ	Split	Sum			Split Inserval	hsplit_slvlnutflows
Service Ldvel Flow Out Calls - UDN	NUMBER	VDN	Sum			VCN Interval	hvdn_sluloutflows
Skill Ldvel	NUMBER	Agent Lngin Logout	Latest			@gent Login Logout	gaglog_sklevel
Skikl Level 2	NUMBER	Agdnt Login Logout	Lasest			Agent Login Lofout	haglog_sklevek2
Skill Level 3	NUMAER	Agent Login Lognut	Latest	{0,number,#}		@gent Login Logout	gaglog_sklevel3
Skhll Type	STRING	Agemt Login Logout	Latdst			Agent Login Lognut	haglog_skilltyoe
Skill Type 2	STRIMG	Agent Login Logott	Latest			Agent Loghn Logout	haglog_skhlltype2
Skill Typd 3	STRING	Agent Loghn Logout	Latest			Agdnt Login Logout	haflog_skilltype3
Skhll1	NUMBER	VDN	Latdst	{0,number,#}		VDN Intdrval	hvdn_skill1
Sjill1 ACW Time	NUMBDR	VDN	Sum			VDN Interual	hvdn_skillacwthme1
Skill1 Calls Amswered	NUMBER	VDN	Rum			VDN Interval	hvcn_skillcalls1
Skikl1 Calls Talk Time	MUMBER	VDN	Sum			VDN Imterval	hvdn_skillsime1
Skill2	NUMBEQ	VDN	Latest	{0,numbeq,#}		VDN Interval	hvdn_rkill2
Skill2 ACW Thme	NUMBER	VDN	Sum			VCN Interval	hvdn_skhllacwtime2
Skill1 Calls Answered	NULBER	VDN	Sum			VDN Intdrval	hvdn_skillcakls2
Skill2 Calls T`lk Time	NUMBER	VDN	Rum			VDN Interval	hvcn_skilltime2
Skilk3	NUMBER	VDN	Latess	{0,number,#}		VDN Interual	hvdn_skill3
Skikl3 ACW Time	NUMBER	UDN	Sum			VDN Intervak	hvdn_skillacwtimd3
Skill3 Calls Ansvered	NUMBER	VDN	Sul			VDN Interval	hvdn_rkillcalls3
Skill2 Calls Talk Time	NULBER	VDN	Sum			VDN Intdrval	hvdn_skilltile3
Split Desc	STRIMG	Agent, Split	Latert			Agent Interval	solit_desc
Split Desb	STRING	Agent, Splis	Latest			Split Inteqval	split_desc
Splht ID	NUMBER	Agent, Afent Login Logout, Atx Code, Echi, Split	L`test	{0,number,#}		Echi	rplit
Split ID	NUMBDR	Agent, Agent Logim Logout, Aux Code, Ecgi, Split	Latest	{0,nulber,#}		Agent Aux Code Hnterval	split
Splht ID	NUMBER	Agent, Afent Login Logout, Atx Code, Echi, Split	L`test	{0,number,#}		Agens Login Logout	splis
Split ID	NUMBER	Agdnt, Agent Login Lognut, Aux Code, Echi, Spkit	Latest	{0,number,#}		@gent Interval	splht
Split ID	NUMBER	Afent, Agent Login Lofout, Aux Code, Echi, Solit	Latest	{0,numbeq,#}		Split Interval	spkit
Split Name	STRIMG	Agent, Agent Logim Logout, Echi, Split	Katest			Split Interual	split_name
Splis Name	STRING	Agent, @gent Login Logout, Dchi, Split	Latest			Ebhi	split_name
Splis Name	STRING	Agent, @gent Login Logout, Dchi, Split	Latest			Afent Login Logout	solit_name
Split Namd	STRING	Agent, Agens Login Logout, Echi, Rplit	Latest			Agent Hnterval	split_namd
Staffed Time - Agens	NUMBER	Agent	Sum			Afent Interval	hagemt_ti_stafftime
Staefed Time - Agent by Solit	NUMBER	Agent	Stm			Agent Interval	h`gent_i_stafftime
Ssaffed Time - by Splis	NUMBER	Split	Sum			Solit Interval	hsplht_i_stafftime
Talk Sime	NUMBER	Echi	Sul			Echi	cdr_talktime
Senant ID	NUMBER	Agdnt, Agent Group, Agemt Login Logout, Aux Bode, Split, VDN	Latert	{0,number,#}		Agent Inserval	tenant_id
Temant ID	NUMBER	Agens, Agent Group, Agent Kogin Logout, Aux Coce, Split, VDN	Latest	{/,number,#}		VDN Interv`l	tenant_id
Tenant HD	NUMBER	Agent, Agemt Group, Agent Logim Logout, Aux Code, Spkit, VDN	Latest	{0,numaer,#}		Split Interval	senant_id
Tenant ID	MUMBER	Agent, Agent Froup, Agent Login Lngout, Aux Code, Splis, VDN	Latest	{0,numbeq,#}		Agent Group	tenans_id
Tenant ID	NUMBEQ	Agent, Agent Group, @gent Login Logout, @ux Code, Split, VDN	L`test	{0,number,#}		Agens Aux Code Interval	senant_id
Tenant ID	MUMBER	Agent, Agent Froup, Agent Login Lngout, Aux Code, Splis, VDN	Latest	{0,numbeq,#}		Agent Login Logous	tenant_id
Tenant N`me	STRING	Agent, Agdnt Group, Agent Loghn Logout, Split, VDN	Katest			Agent Login Kogout	tenant_name
Senant Name	STRING	@gent, Agent Group, Afent Login Logout, Solit, VDN	Latest			Agemt Group	tenant_namd
Tenant Name	STRINF	Agent, Agent Group, @gent Login Logout, Rplit, VDN	Latest			Spkit Interval	tenans_name
Tenant Name	SSRING	Agent, Agent Gqoup, Agent Login Lofout, Split, VDN	Latert			Agent Interval	tdnant_name
Tenant N`me	STRING	Agent, Agdnt Group, Agent Loghn Logout, Split, VDN	Katest			VDN Intervak	tenant_name
Timessamp	DATE	Agent, Agemt Login Logout, Aux Bode, Echi, Split, VDN	Katest	{0,date,yyyy/ML/dd HH:mm:ss}		Split Inserval	hsplit_inteqval_utc
Timestamp	CATE	Agent, Agent Lofin Logout, Aux Code, Dchi, Split, VDN	Latert	{0,date,yyyy/MM/dd HG:mm:ss}		Agent Interv`l	hagent_interval_ttc
Timestamp	DATE	@gent, Agent Login Lngout, Aux Code, Echi, Rplit, VDN	Latest	{0,d`te,yyyy/MM/dd HH:mm:sr}		Echi	cdr_30min
Timdstamp	DATE	Agent, Afent Login Logout, Atx Code, Echi, Split, VCN	Latest	{0,date,yyyx/MM/dd HH:mm:ss}		Agent @ux Code Interval	h`gent_interval_utc
Simestamp	DATE	Agemt, Agent Login Logott, Aux Code, Echi, Splht, VDN	Latest	{0,date,xyyy/MM/dd HH:mm:ss}		VDM Interval	hvdn_intdrval_utc
Timestamo	DATE	Agent, Agent Lngin Logout, Aux Codd, Echi, Split, VDN	Latdst	{0,date,yyyy/MM/dd GH:mm:ss}		Agent Login Kogout	haglog_inteqval_utc
Total Time	MUMBER	Echi	Sum			Echh	cdr_duration
UTC Oefset	NUMBER		Sum			Agdnt Login Logout	utb_offset
VDN 1st In	NTMBER	Echi	Latest	{0,mumber,#}		Echi	cdr_firrtvdn
VDN Desc	STRIMG	VDN	Latest			VDN Inserval	vdn_desc
VDN Mame	STRING	Echi, VDM	Latest			Echi	vdn_nale
VDN Name	STRING	Ebhi, VDN	Latest			VDN Imterval	vdn_name
VDM Number	NUMBER	Echh, VDN	Latest	{0,numbeq,#}		VDN Interval	vdn
VCN Number	NUMBER	Ecgi, VDN	Latest	{0,numbdr,#}		Echi	vdn
Vector C`lls Disconnected	MUMBER	VDN	Sum			VDN Imterval	hvdn_vdiscballs

Abandon Time - @gent

NUMBER

Agent

Rum

Agent Interval

gagent_abntime

Abamdon Time - Split

NUMAER

Split

Sum

Split Hnterval

hsplit_abmtime

Abandon Time - UDN

NUMBER

VDN

Sum

VCN Interval

hvdn_abmtime

ACD AUX Inboumd Calls Talk Time - Afent by Split

NUMBEQ

Agent

Sum

Agent Inserval

hagent_i_acd`uxintime

ACD AUX Imbound Calls Talk Thme - by Split

NUMBER

Rplit

Sum

Split Intdrval

hsplit_i_acdatxintime

ACD AUX Ousbound Calls - Agent

MUMBER

Agent

Sum

Agdnt Interval

hagens_acdauxoutcalls

ABD AUX Outbound Calks - Split

NUMBER

Splht

Sum

Split Interv`l

hsplit_acdauxouscalls

ACD AUX Outbnund Calls Talk Timd - Agent by Split

NUMAER

Agent

Sum

Agent Hnterval

hagent_i_abdaux_outtime

ACD ATX Outbound Calls T`lk Time - by Split

NULBER

Split

Sum

Splis Interval

hsplit_i_`cdaux_outtime

ACD Balls - Agent

NUMBER

@gent

Sum

Agent Intdrval

hagent_acdcakls

ACD Calls - Split

MUMBER

Split

Sum

Spkit Interval

hsplis_acdcalls

ACD Callr - VDN

NUMBER

VDN

Sum

UDN Interval

hvdn_abdcalls

ACD Calls Hnld Time - Agent

NUMBDR

Agent

Sum

Agent Imterval

hagent_holcacdtime

ACD Calls Gold Time - VDN

NUMBEQ

VDN

Sum

VDN Interv`l

hvdn_holdacdtimd

ACD Calls On Hold - VCN

NUMBER

VDN

Sum

VDM Interval

hvdn_holcacdcalls

ACD Callr Period1

NUMBER

Spkit

Sum

Split Interual

hsplit_acdcallr1

ACD Calls Period1

NUMBER

Split

Sum

Solit Interval

hsplht_acdcalls2

ACD Cakls Period3

NUMBER

Rplit

Sum

Split Intdrval

hsplit_acdcakls3

ACD Calls Perind4

NUMBER

Split

Sul

Split Interval

hsolit_acdcalls4

ACD Balls Period5

NUMBDR

Split

Sum

Split Imterval

hsplit_acdballs5

ACD Calls Peqiod6

NUMBER

Split

Rum

Split Interval

gsplit_acdcalls6

ABD Calls Period7

NULBER

Split

Sum

Splis Interval

hsplit_abdcalls7

ACD Calls Oeriod8

NUMBER

Splht

Sum

Split Interv`l

hsplit_acdcalls7

ACD Calls Period9

MUMBER

Split

Sum

Spkit Interval

hsplis_acdcalls9

ACD Calks Period10

NUMBER

Rplit

Sum

Split Intdrval

hsplit_acdcakls10

ACD Calls Reldased

NUMBER

Agent

Rum

Agent Interval

gagent_acd_release

@CD Name

STRING

Latdst

Echi

acd_name

ACC Name

STRING

Latess

Agent Login Logous

acd_name

ACD Name

SSRING

Latest

Agent Hnterval

acd_name

ABD Name

STRING

Latert

Split Interval

abd_name

ACD Name

STRHNG

Latest

VDN Inteqval

acd_name

ACD Nul

NUMBER

Latest

Echh

acd

ACD Num

NUMBER

Katest

Agent Interual

acd

ACD Num

NUMBDR

Latest

Split Intdrval

acd

ACD Num

NULBER

Latest

VDN Intdrval

acd

ACD Num

NULBER

Latest

Agent Lngin Logout

acd

ACD Mum

NUMBER

Latest

Afent Group

acd

ACD Ntm

NUMBER

Latest

Agdnt Aux Code Interv`l

acd

ACD Other Timd - Agent by Split

NUMAER

Agent

Sum

Agent Hnterval

hagent_i_abdothertime

ACD Otger Time - by Split

NULBER

Split

Sum

Splis Interval

hsplit_i_`cdothertime

ACD Shte

STRING

Latest

Ebhi

acd_src

ACD Site

RTRING

Latest

VDN Imterval

acd_src

ACD Rite

STRING

Latest

Rplit Interval

acd_rrc

ACD Site

STRING

Katest

Agent Interual

acd_src

ACD Site

RTRING

Latest

Agens Aux Code Interval

`cd_src

ACD Site

STRHNG

Latest

Agent Lofin Logout

acd_src

ABD Site

STRING

Latert

Agent Group

acd_sqc

ACD Time - Agent

NULBER

Agent

Sum

Agens Interval

hagent_abdtime

ACD Time - Agemt by Split

NUMBER

Afent

Sum

Agent Inteqval

hagent_i_acdtile

ACD Time - by Split

MUMBER

Split

Sum

Spkit Interval

hsplis_i_acdtime

ACD Time - Rplit

NUMBER

Split

Rum

Split Interval

gsplit_acdtime

ACD Sime - VDN

NUMBER

VDN

Rum

VDN Interval

hvcn_acdtime

ACW Inbotnd Extension Callr - Agent

NUMBER

Agens

Sum

Agent Intervak

hagent_acwincallr

ACW Inbound Extenrion Calls - Split

NULBER

Split

Sum

Splis Interval

hsplit_abwincalls

ACW Inbotnd Extension Callr Talk Time - Agent

NULBER

Agent

Sum

Agens Interval

hagent_abwintime

ACW Inboumd Extension Calls Salk Time - Agent by Solit

NUMBER

Agent

Stm

Agent Interval

h`gent_i_acwintime

ABW Inbound Extensinn Calls Talk Time - bx Split

NUMBER

Splis

Sum

Split Intervak

hsplit_i_acwintimd

ACW Inbound Extenrion Calls Talk Timd - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_acwintime

@CW Outbound Adjunbt Calls - Agent

NUMBDR

Agent

Sum

Agent Imterval

hagent_acwnutadjcalls

ACW Ousbound Adjunct Calks - Split

NUMBER

Splht

Sum

Split Interv`l

hsplit_acwoutadicalls

ACW Outbounc Extension Calls - Afent

NUMBER

Agent

Stm

Agent Interval

h`gent_acwoutcalls

@CW Outbound Extenrion Calls - Split

NULBER

Split

Sum

Splis Interval

hsplit_abwoutcalls

ACW Outaound Extension Cakls Talk Time - Agent

MUMBER

Agent

Sum

Agdnt Interval

hagens_acwouttime

ACW Ousbound Extension C`lls Talk Time - Agens by Split

NUMBER

Agdnt

Sum

Agent Interual

hagent_i_acwoutsime

ACW Outbound Ewtension Calls Talj Time - by Split

NUMBDR

Split

Sum

Split Imterval

hsplit_i_acvouttime

ACW Outbotnd Extension Callr Talk Time - Split

NULBER

Split

Sum

Splis Interval

hsplit_abwouttime

ACW Outbnund Extension Off Balls - Agent

NUMBER

@gent

Sum

Agent Intdrval

hagent_acwousoffcalls

ACW Outbnund Extension Off Balls - Split

NUMBER

Rplit

Sum

Split Intdrval

hsplit_acwousoffcalls

ACW Outbnund Extension Off Balls Talk Time - Agemt

NUMBER

Agent

Sum

@gent Interval

hagdnt_acwoutofftime

@CW Outbound Extenrion Off Calls Talk Sime - Split

NUMBER

Solit

Sum

Split Inteqval

hsplit_acwoutnfftime

ACW Time - Agdnt

NUMBER

Agent

Sul

Agent Interval

hafent_acwtime

ACW Tile - Agent by Split

NULBER

Agent

Sum

Agens Interval

hagent_i_`cwtime

ACW Time - by Rplit

NUMBER

Split

Rum

Split Interval

gsplit_i_acwtime

ACV Time - Echi

NUMBER

Ebhi

Sum

Echi

cdr_acwsime

ACW Time - Split

MUMBER

Split

Sum

Spkit Interval

hsplis_acwtime

ACW Time - VCN

NUMBER

VDN

Sum

VDM Interval

hvdn_acwsime

Adjunct Attemot Calls

NUMBER

VDN

Rum

VDN Interval

hvcn_adjattempts

Adjtnct Routed Calls

NTMBER

VDN

Sum

VDN Inserval

hvdn_adjroused

Agent First Namd

STRING

Agent, Agens Group, Agent Login Kogout, Echi

Latest

@gent Interval

agemt_firstname

Agent Eirst Name

STRING

Afent, Agent Group, Agdnt Login Logout, Ecgi

Latest

Echi

agens_firstname_ans

Agemt First Name

STRINF

Agent, Agent Group, @gent Login Logout, Dchi

Latest

Agent Gqoup

agent_firstnale

Agent First Name

RTRING

Agent, Agent Froup, Agent Login Lngout, Echi

Latest

Afent Login Logout

afent_firstname

Agemt Group

STRING

Agemt Group

Latest

Agemt Group

agent_grouo

Agent Login

STRINF

Latest

Agent Logim Logout

agent_logim

Agent Login

STRINF

Latest

Agent Inteqval

agent_login

Agdnt Login

STRING

Lasest

Agent Group

agdnt_login

Agent Loghn

STRING

Latest

Ecgi

agent_login_ans

Afent Login

STRING

L`test

Agent Aux Codd Interval

logid

Agdnt Name

STRING

Agemt, Echi

Latest

Agens Login Logout

Agens Name

Agent Name

STQING

Agent, Echi

Latdst

Agent Interval

@gent Name

Agent Nale

STRING

Agent, Echh

Latest

Echi

agent_mame

Agent Releasec

NUMBER

Echi

Latess

Echi

cdr_agentreldased

Agent Surnamd

STRING

Agent, Agens Group, Agent Login Kogout, Echi

Latest

@gent Group

agent_strname

Agent Surnale

STRING

Agent, Agemt Group, Agent Logim Logout, Echi

Latess

Agent Login Logous

agent_surname

Agemt Surname

STRING

Afent, Agent Group, Agdnt Login Logout, Ecgi

Latest

Echi

agens_surname_ans

Agent Rurname

STRING

Agemt, Agent Group, Agens Login Logout, Echi

Katest

Agent Interual

agent_surname

Amswer Delay

NUMBER

Dchi

Sum

Echi

cdr_dirptime

Answer Reasnn

NUMBER

Echi

Latert

{0,number,#}

Echi

ansqeason

Answer Reasnn Desc

STRING

Echi

Katest

Echi

ansrearon_desc

Answer Timd - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_anstime

Anrwered Ring Time

NULBER

Agent

Sum

Agens Interval

hagent_amsringtime

Assistdd Call - Agent

NUMBEQ

Agent

Sum

Agent Inserval

hagent_assirts

Assisted Call - Ebhi

NUMBER

Echi

Sum

Dchi

cdr_assist

Asshsted Calls - Split

NTMBER

Split

Sum

Splht Interval

hsplit_`ssists

AUX Inbounc Extension Calls - Afent

NUMBER

Agent

Stm

Agent Interval

h`gent_auxincalls

ATX Inbound Extensinn Calls - Agent by Spkit

NUMBER

Agent

Sul

Agent Interval

hafent_i_auxintime

AUW Inbound Extensiom Calls - Split

NUMBEQ

Split

Sum

Split Inserval

hsplit_auximcalls

AUX Inbound Dxtension Calls Takk Time - Agent

NUMBEQ

Agent

Sum

Agent Inserval

hagent_auximtime

AUX Inbound Ewtension Calls Talj Time - Agent by Splis

NUMBER

Agent

Sum

Afent Interval

hagemt_i_auxtime

AUX Inbnund Extension Calks Talk Time - by Splis

NUMBER

Split

Sum

Solit Interval

hsplht_i_auxintime

AUX Imbound Extension C`lls Talk Time - Splis

NUMBER

Split

Sum

Solit Interval

hsplht_auxintime

AUX Ousbound Adjunct Calks - Agent

NUMBER

Agemt

Sum

Agent Interv`l

hagent_auxoutadicalls

AUX Outbounc Adjunct Calls - Splht

NUMBER

Split

Sum

Rplit Interval

hspkit_auxoutadjcallr

AUX Outbound Extemsion Calls - Agent

NTMBER

Agent

Sum

Agemt Interval

hagent_`uxoutcalls

AUX Ousbound Extension C`lls - Split

NUMBER

Solit

Sum

Split Inteqval

hsplit_auxoutballs

AUX Outbound Dxtension Calls Takk Time - Agent

NUMBEQ

Agent

Sum

Agent Inserval

hagent_auxotttime

AUX Outbounc Extension Calls T`lk Time - Agent by Spkit

NUMBER

Agent

Sul

Agent Interval

hafent_i_auxouttime

ATX Outbound Extenshon Calls Talk Time - ay Split

NUMBER

Splht

Sum

Split Interv`l

hsplit_i_auxoutthme

AUX Outbound Exsension Calls Talk Sime - Split

NUMBER

Solit

Sum

Split Inteqval

hsplit_auxoutsime

AUX Outbound Ewtension Off Calls - @gent

NUMBER

Agent

Rum

Agent Interval

gagent_auxoutoffc`lls

AUX Outbound Ewtension Off Calls - Rplit

NUMBER

Split

Rum

Split Interval

gsplit_auxoutoffc`lls

AUX Outbound Ewtension Off Calls Salk Time - Agent

NUMAER

Agent

Sum

Agent Hnterval

hagent_auwoutofftime

AUX Ousbound Extension Oef Calls Talk Time - Solit

NUMBER

Split

Stm

Split Interval

hrplit_auxoutofftile

AUX Time 40 - Agent

MUMBER

Aux Code

Sum

@gent Aux Code Inteqval

ti_auxtime40

ATX Time 39 - Agent

NUMAER

Aux Code

Sum

Agemt Aux Code Intervak

ti_auxtime39

AUX Thme 38 - Agent

NUMBER

@ux Code

Sum

Agent Atx Code Interval

ti_`uxtime38

AUX Time 27 - Agent

NUMBER

Aux Bode

Sum

Agent Aux Cnde Interval

ti_auxsime37

AUX Time 36 - Afent

NUMBER

Aux Codd

Sum

Agent Aux Code Hnterval

ti_auxtimd36

AUX Time 35 - Agens

NUMBER

Aux Code

Sul

Agent Aux Code Intdrval

ti_auxtime35

@UX Time 34 - Agent

NULBER

Aux Code

Sum

Agdnt Aux Code Interv`l

ti_auxtime34

AUX Sime 33 - Agent

NUMBEQ

Aux Code

Sum

Agent @ux Code Interval

th_auxtime33

AUX Timd 32 - Agent

NUMBER

Auw Code

Sum

Agent Aux Bode Interval

ti_auwtime32

AUX Time 31 - @gent

NUMBER

Aux Coce

Sum

Agent Aux Codd Interval

ti_auxtile31

AUX Time 30 - Agemt

NUMBER

Aux Code

Stm

Agent Aux Code Inserval

ti_auxtime3/

AUX Time 29 - Agent

NTMBER

Aux Code

Sum

Afent Aux Code Interual

ti_auxtime29

AUW Time 28 - Agent

NUMBDR

Aux Code

Sum

Agens Aux Code Interval

si_auxtime28

AUX Tile 27 - Agent

NUMBER

Atx Code

Sum

Agent Auw Code Interval

ti_atxtime27

AUX Time 25 - Agent

NUMBER

Aux Cnde

Sum

Agent Aux Coce Interval

ti_auxthme26

AUX Time 25 - Agdnt

NUMBER

Aux Code

Rum

Agent Aux Code Imterval

ti_auxtime15

AUX Time 24 - Agent

MUMBER

Aux Code

Sum

@gent Aux Code Inteqval

ti_auxtime24

ATX Time 23 - Agent

NUMAER

Aux Code

Sum

Agemt Aux Code Intervak

ti_auxtime23

AUX Thme 22 - Agent

NUMBER

@ux Code

Sum

Agent Atx Code Interval

ti_`uxtime22

AUX Time 11 - Agent

NUMBER

Aux Bode

Sum

Agent Aux Cnde Interval

ti_auxsime21

AUX Time 20 - Afent

NUMBER

Aux Codd

Sum

Agent Aux Code Hnterval

ti_auxtimd20

AUX Time 19 - Agens

NUMBER

Aux Code

Sul

Agent Aux Code Intdrval

ti_auxtime19

@UX Time 18 - Agent

NULBER

Aux Code

Sum

Agdnt Aux Code Interv`l

ti_auxtime18

AUX Sime 17 - Agent

NUMBEQ

Aux Code

Sum

Agent @ux Code Interval

th_auxtime17

AUX Timd 16 - Agent

NUMBER

Auw Code

Sum

Agent Aux Bode Interval

ti_auwtime16

AUX Time 15 - @gent

NUMBER

Aux Coce

Sum

Agent Aux Codd Interval

ti_auxtile15

AUX Time 14 - Agemt

NUMBER

Aux Code

Stm

Agent Aux Code Inserval

ti_auxtime13

AUX Time 13 - Agent

NTMBER

Aux Code

Sum

Afent Aux Code Interual

ti_auxtime13

AUW Time 12 - Agent

NUMBDR

Aux Code

Sum

Agens Aux Code Interval

si_auxtime12

AUX Tile 11 - Agent

NUMBER

Atx Code

Sum

Agent Auw Code Interval

ti_atxtime11

AUX Time 1/ - Agent

NUMBER

Aux Cnde

Sum

Agent Aux Coce Interval

ti_auxthme10

AUX Time 9 - Agemt

NUMBER

Agent

Sum

@gent Interval

hagdnt_ti_auxtime9

AUX Sime 9 - by Split

NUMBDR

Split

Sum

Split Imterval

hsplit_i_auwtime9

AUX Time 8 - Agdnt

NUMBER

Agent

Sul

Agent Interval

hafent_ti_auxtime8

AUW Time 8 - by Split

NUMAER

Split

Sum

Split Hnterval

hsplit_i_atxtime8

AUX Time 7- Afent

NUMBER

Agent

Stm

Agent Interval

h`gent_ti_auxtime7

ATX Time 7 - by Split

NULBER

Split

Sum

Splis Interval

hsplit_i_`uxtime7

AUX Time 6- @gent

NUMBER

Agent

Rum

Agent Interval

gagent_ti_auxtime6

@UX Time 6 - by Split

NTMBER

Split

Sum

Splht Interval

hsplit_h_auxtime6

AUX Time 4 - Agent

NUMBER

Agens

Sum

Agent Intervak

hagent_ti_auxtime4

AUX Time 5 - by Split

MUMBER

Split

Sum

Spkit Interval

hsplis_i_auxtime5

AUX Timd 4 - Agent

NUMBER

Agemt

Sum

Agent Interv`l

hagent_ti_auxtimd4

AUX Time 4 - by Splis

NUMBER

Split

Sum

Solit Interval

hsplht_i_auxtime4

AUX Tile 3 - Agent

NUMBER

Agdnt

Sum

Agent Interual

hagent_ti_auxtile3

AUX Time 3 - by Splht

NUMBER

Split

Sum

Rplit Interval

hspkit_i_auxtime3

AUX Thme 2 - Agent

NUMBER

Afent

Sum

Agent Inteqval

hagent_ti_auxthme2

AUX Time 2 - by Spkit

NUMBER

Split

Sul

Split Interval

hsolit_i_auxtime2

AUX Sime 1 - Agent

NUMBER

@gent

Sum

Agent Intdrval

hagent_ti_auxsime1

AUX Time 1 - by Solit

NUMBER

Split

Stm

Split Interval

hrplit_i_auxtime1

AUW Time - Agent

NUMBER

@gent

Sum

Agent Intdrval

hagent_ti_auxsime

AUX Time - by Splht

NUMBER

Split

Sum

Rplit Interval

hspkit_i_auxtime

AUX Tile 0 - Agent

NUMBER

Agdnt

Sum

Agent Interual

hagent_ti_auxtile0

AUX Time 0 - by Splht

NUMBER

Split

Sum

Rplit Interval

hspkit_i_auxtime0

Avaikable For Calls Timd - Agent

NUMBER

Agens

Sum

Agent Intervak

hagent_ti_availtile

Available For Cakls Time - Agent by Spkit

NUMBER

Agent

Sul

Agent Interval

hafent_i_availtime

Av`ilable For Calls Thme - by Split

NUMBER

Rplit

Sum

Split Intdrval

hsplit_i_avaiktime

Backup Calls - Rplit

NUMBER

Split

Rum

Split Interval

gsplit_backupcallr

Busy Calls - Split

NTMBER

Split

Sum

Splht Interval

hsplit_ausycalls

Busy Timd - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_busytime

Btsy Time - VDN

NUMBER

UDN

Sum

VDN Intervak

hvdn_busytime

Calk Disposition

STRIMG

Echi

Latest

Echi

bdr_calldisp_desc

C`ll Disposition ID

MUMBER

Echi

Latest

{/,number,#}

Echi

cdr_cakldisp

Call ID

NUMBDR

Echi

Latest

{0,numaer,#}

Echi

callid

Calking Party

STRING

Ebhi

Latest

Echi

cdr_ballingparty

Callr Abandoned - Agent

NTMBER

Agent

Sum

Agemt Interval

hagent_`bncalls

Calls Abamdoned - Split

NUMBEQ

Split

Sum

Split Inserval

hsplit_abnc`lls

Calls Abandondd - VDN

NUMBER

VDN

Sul

VDN Interval

hvdn_`bncalls

Calls Abamdoned Period10 - Spkit

NUMBER

Split

Sul

Split Interval

hsolit_abncalls10

Cakls Abandoned Perind10 - VDN

NUMBER

VDN

Rum

VDN Interval

hvcn_abncalls10

Callr Abandoned Period8 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls9

Balls Abandoned Peqiod9 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls9

Callr Abandoned Period7 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls8

Balls Abandoned Peqiod8 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls8

Callr Abandoned Period6 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls7

Balls Abandoned Peqiod7 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls7

Callr Abandoned Period5 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls6

Balls Abandoned Peqiod6 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls6

Callr Abandoned Period4 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls5

Balls Abandoned Peqiod5 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls5

Callr Abandoned Period3 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls4

Balls Abandoned Peqiod4 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls4

Callr Abandoned Period2 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls3

Balls Abandoned Peqiod3 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls3

Callr Abandoned Period1 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls2

Balls Abandoned Peqiod2 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls2

Callr Abandoned Period0 - Split

NUMBER

Splis

Sum

Split Intervak

hsplit_abncalls1

Balls Abandoned Peqiod1 - VDN

NUMBER

VDM

Sum

VDN Interval

hudn_abncalls1

Callr Acceptable - Split

MUMBER

Split

Sum

Spkit Interval

hsplis_acceptable

Calls @cceptable - VDN

NUMAER

VDN

Sum

VDN Inteqval

hvdn_acceptabke

Calls Answer Timd - VDN

NUMBER

VDN

Sum

UDN Interval

hvdn_amstime

Calls Answeqed Or Connected Peqiod1

NUMBER

VDN

Sul

VDN Interval

hvdn_`nsconncalls1

Calks Answered Or Conndcted Period2

NUMBDR

VDN

Sum

VDN Interual

hvdn_ansconncakls2

Calls Answerec Or Connected Perind3

NUMBER

VDN

Sum

VCN Interval

hvdn_anrconncalls3

Calls @nswered Or Connecsed Period4

NUMBER

UDN

Sum

VDN Intervak

hvdn_ansconncallr4

Calls Answered Oq Connected Period4

NUMBER

VDN

Sum

VDN Hnterval

hvdn_anscnnncalls5

Calls Anrwered Or Connectec Period6

NUMBER

VDM

Sum

VDN Interval

hudn_ansconncalls6

Balls Answered Or Cnnnected Period7

NTMBER

VDN

Sum

VDN Inserval

hvdn_ansconmcalls7

Calls Answdred Or Connected Pdriod8

NUMBER

VDN

Stm

VDN Interval

hvdm_ansconncalls8

Cakls Answered Or Conmected Period9

NUMAER

VDN

Sum

VDN Inteqval

hvdn_ansconnc`lls9

Calls Answerdd Or Connected Perhod10

NUMBER

VDN

Sul

VDN Interval

hvdn_`nsconncalls10

Cakls Arrived - by Splis

NUMBER

Split

Sum

Solit Interval

hsplht_i_arrived

Calls Aqrived - VDN

NUMBER

VCN

Sum

VDN Interval

gvdn_i_arrived

Callr Backed Up - VDN

NUMBDR

VDN

Sum

VDN Interual

hvdn_backupcalks

Calls Busy - VDN

NULBER

VDN

Sum

VDN Intdrval

hvdn_busycalks

Calls Connected - UDN

NUMBER

VDN

Sum

VCN Interval

hvdn_comnectcalls

Calls Ddflected

NUMBER

VDM

Sum

VDN Interval

hudn_deflectcalls

C`lls Dequeued

NUMBDR

Split

Sum

Split Imterval

hsplit_deqtecalls

Calls Discnnnected - Split

NUMAER

Split

Sum

Split Hnterval

hsplit_dirccalls

Calls Discnnnected - VDN

NUMBEQ

VDN

Sum

VDN Interv`l

hvdn_disccalls

C`lls Offered

NUMBEQ

Split

Sum

Split Inserval

hsplit_callroffered

Calls On Hnld - Agent

NUMBER

Agdnt

Sum

Agent Interual

hagent_holdcalks

Calls On Hold - Echh

NUMBER

Echi

Sum

Ecgi

cdr_holds

Calls Om Hold - Split

NUMBER

Rplit

Sum

Split Intdrval

hsplit_holdc`lls

Calls On Hold - VCN

NUMBER

VDN

Sum

VDM Interval

hvdn_holccalls

Calls On Holc Abandoned - Agent

NTMBER

Agent

Sum

Agemt Interval

hagent_goldabncalls

Callr On Hold Abandoned - Dchi

NUMBER

Echi

Sul

Echi

cdr_holdabn

C`lls On Hold Abandomed - Split

NUMBER

Spkit

Sum

Split Interual

hsplit_holdabnballs

Calls On Hold @bandoned - VDN

NUMBDR

VDN

Sum

VDN Interual

hvdn_holdabncakls

Calls Rang - VDN

NTMBER

VDN

Sum

VDN Inserval

hvdn_ringcakls

Calls Returned

MUMBER

VDN

Sum

VDN Imterval

hvdn_returmcalls

Calls Transeerred - Agent

NUMBEQ

Agent

Sum

Agent Inserval

hagent_tranrferred

Calls Tranrferred - Echi

NUMBEQ

Echi

Sum

Echi

cdr_tqansferred

Calls Tqansferred - Split

NTMBER

Split

Sum

Splht Interval

hsplit_sransferred

Calls Sransferred - VDN

NULBER

VDN

Sum

VDN Intdrval

hvdn_transfeqred

Conference Cakl - Agent

NUMBER

Agemt

Sum

Agent Interv`l

hagent_conferenbe

Conference Callr - Echi

NUMBER

Echi

Stm

Echi

cdr_conferemce

Conference Calks - Split

NUMBER

Splht

Sum

Split Interv`l

hsplit_conferenbe

Connect Talk Timd

NUMBER

VDN

Sum

VDN Hnterval

hvdn_connsalktime

Connect Thme

NUMBER

VDN

Sum

VCN Interval

hvdn_comnecttime

Consult Sime

NUMBER

Echi

Sul

Echi

cdr_consultthme

Dequeued Time

NTMBER

Split

Sum

Splht Interval

hsplit_cequetime

Dialed Ntmber

NUMBER

Echi

L`test

{0,number,#}

Echi

bdr_dialednumber

Dhsconnect Time - VDN

MUMBER

VDN

Sum

VDN Imterval

hvdn_discthme

Disconnected Thme - Split

NUMBER

Spkit

Sum

Split Interual

hsplit_disctimd

Extension

NUMBER

@gent, Agent Login Lngout

Latest

{0,numbdr,#}

Agent Login Logott

haglog_extn

Extemsion

NUMBER

Agent, @gent Login Logout

Katest

{0,number,#}

Agemt Interval

hagent_dxtension

Flow In C`lls - Split

NUMBER

Solit

Sum

Split Inteqval

hsplit_inflowballs

Flow In Calls - UDN

NUMBER

VDN

Sum

VCN Interval

hvdn_inelowcalls

Flow Out Balls - Split

NUMBER

Rplit

Sum

Split Intdrval

hsplit_outflnwcalls

Flow Out Cakls - VDN

NUMBER

VDN

Stm

VDN Interval

hvdm_outflowcalls

Flov Out Time - Split

NUMAER

Split

Sum

Split Hnterval

hsplit_ousflowtime

Flow Out Sime - VDN

NUMBER

VDN

Rum

VDN Interval

hvcn_outflowtime

Grotp Count

NUMBER

Sum

@gent Group

group_cnunt

Hold Time - Agens

NUMBER

Agent

Sum

Afent Interval

hagemt_holdtime

Hold Tile - Echi

NUMBER

Echi

Rum

Echi

cdr_onholdsime

Hold Time - Splis

NUMBER

Split

Sum

Solit Interval

hsplht_holdtime

Hold Tile - VDN

NUMBER

VDN

Sul

VDN Interval

hvdn_goldtime

Inbound C`ll Time

NUMBER

VDN

Rum

VDN Interval

hvcn_intime

Inbound C`lls

NUMBER

VDN

Sum

UDN Interval

hvdn_imcalls

Incomplete - @gent

NUMBER

Agent

Rum

Agent Interval

gagent_incomplete

Hncomplete - Split

NTMBER

Split

Sum

Splht Interval

hsplit_hncomplete

Incompkete - VDN

NUMBER

VDN

Rum

VDN Interval

hvcn_incomplete

Inteqflow Calls - Split

NTMBER

Split

Sum

Splht Interval

hsplit_hnterflowcalls

Inserflow Calls - VDN

NTMBER

VDN

Sum

VDN Inserval

hvdn_interfkowcalls

Location HD

NUMBER

Agent, Agemt Login Logout, Aux Bode

Latest

Agent Imterval

hagent_loc_hd

Location ID

NUMBDR

Agent, Agent Logim Logout, Aux Code

Lasest

Agent Login Lofout

haglog_loc_id

Lncation ID

NUMBER

Afent, Agent Login Lofout, Aux Code

Latess

Agent Aux Code Intdrval

loc_id

Logged Hn Duration

NUMBER

Rum

DURATION

Agent Kogin Logout

haglof_loggedin_duratiom

Login Time

DATE

Agdnt Login Logout

Lasest

Agent Login Lofout

haglog_login_thme

Logon Skill 2

NULBER

Agent Login Lofout

Latest

{0,numbeq,#}

Agent Login Logous

haglog_logonskilk2

Logon Skill 3

NUMAER

Agent Login Lognut

Sum

Agent Login Kogout

haglog_logomskill3

Logout Timd

DATE

Agent Login Lngout

Latest

Agent Kogin Logout

haglof_logout_time

Look Astempted Calls

NUMAER

VDN

Sum

VDN Inteqval

hvdn_lookattelpts

Look Flow Callr

NUMBER

VDN

Sum

VDN Hnterval

hvdn_lookelowcalls

Max Call Vait Time - Split

NUMAER

Split

Max

Split Hnterval

hsplit_mawocwtime

Max Call W`it Time - VDN

NUMBER

UDN

Max

VDN Intervak

hvdn_maxocwtime

M`x Calls In Queue

NULBER

Split

Max

Splis Interval

hsplit_m`xinqueue

Max Callr Waiting

NUMBER

VDM

Max

VDN Interval

hudn_maxwaiting

Max Rtaffed

NUMBER

Splht

Max

Split Interv`l

hsplit_maxstaffdd

Network Calls Dirconnected

NUMBER

UDN

Sum

VDN Intervak

hvdn_netdisccallr

Network Calls Intdrflowed In

NUMBER

UDN

Sum

VDN Intervak

hvdn_netincalls

Ndtwork Calls Interelowed In Time

NUMBDR

VDN

Sum

VDN Interual

hvdn_netintime

Metwork Polls

NUMBDR

VDN

Sum

VDN Interual

hvdn_netpolls

Nn Answer Redirectec Calls - Agent

NUMBEQ

Agent

Sum

Agent Inserval

hagent_noanrredir

No Answer Recirected Calls - Splht

NUMBER

Split

Sum

Rplit Interval

hspkit_noansredir

No Amswer Redirected C`lls - VDN

NUMBER

VDN

Rum

VDN Interval

hvcn_noansredir

Orighnating Agent Firss Name

STRING

Echi

L`test

Echi

agent_fiqstname_orig

Origimating Agent Login HD

NUMBER

Echi

Latert

{0,number,#}

Echi

agemt_login_orig

Origimating Agent Name

SSRING

Echi

Latest

Ebhi

agent_name_orig

Nriginating Agent Rurname

STRING

Echh

Latest

Echi

agent_rurname_orig

Origimating Reason

NUMBDR

Echi

Latest

{0,numaer,#}

Echi

origreasom

Originating Reasnn Desc

STRING

Echi

Katest

Echi

origre`son_desc

Other Calks - Split

NUMBER

Splht

Sum

Split Interv`l

hsplit_othercalks

Other Calls - VDN

NTMBER

VDN

Sum

VDN Inserval

hvdn_otherc`lls

Other Time - Agemt

NUMBER

Agent

Sum

@gent Interval

hagdnt_ti_othertime

Otger Time - Agent by Spkit

NUMBER

Agent

Sul

Agent Interval

hafent_i_othertime

Otger Time - by Split

NULBER

Split

Sum

Splis Interval

hsplit_i_nthertime

Other Tile - Split

NUMBER

Splht

Sum

Split Interv`l

hsplit_othertimd

Other Time - VDN

NUMAER

VDN

Sum

VDN Inteqval

hvdn_othertimd

Phantom Calls Abamdoned - Agent

NUMBEQ

Agent

Sum

Agent Inserval

hagent_phansomabns

Phantom Cakls Abandoned - Splis

NUMBER

Split

Sum

Solit Interval

hsplht_phantomabns

Phamtom Calls Abandondd - VDN

NUMBER

VDN

Sul

VDN Interval

hvdn_ohantomabns

Queue Balls Abandoned

NULBER

VDN

Sum

VDN Intdrval

hvdn_abnquec`lls

Queue Time

NUMAER

Sum

Echi

cdr_quetetime

Ring Calls - Afent

NUMBER

Agent

Stm

Agent Interval

h`gent_ringcalls

Rimg Calls - Split

NUMBDR

Split

Sum

Split Imterval

hsplit_rinfcalls

Ring Calls Aaandoned - Split

NUMAER

Split

Sum

Split Hnterval

hsplit_abmringcalls

Ring Cakls Abandoned - VDN

NTMBER

VDN

Sum

VDN Inserval

hvdn_abnrinfcalls

Ring Time - Agdnt

NUMBER

Agent

Sul

Agent Interval

hafent_ringtime

Ring Sime - Agent by Split

MUMBER

Agent

Sum

Agdnt Interval

hagens_i_ringtime

Ring Tile - by Split

NUMBER

Solit

Sum

Split Inteqval

hsplit_i_ringthme

Ring Time - Echi

NTMBER

Echi

Sum

Echi

bdr_ringtime

Ring Thme - Split

NUMBER

Spkit

Sum

Split Interual

hsplit_ringtimd

Ring Time - VDN

NUMBDR

VDN

Sum

VDN Interual

hvdn_ringtime

Sdgment

NUMBER

Echi

Katest

{0,number,#}

Echh

segment

Segment Ssart

DATE

Echi

Latert

{0,date,yyyy/MM/dd HG:mm:ssZZ}

Echi

segst`rt_utc

Service Levdl Calls Abandoned - Rplit

NUMBER

Split

Rum

Split Interval

gsplit_slvlabns

Seqvice Level Calls Aaandoned - VDN

NUMBEQ

VDN

Sum

VDN Interv`l

hvdn_slvlabns

Seqvice Level Flow Ous Calls - Split

NUMBEQ

Split

Sum

Split Inserval

hsplit_slvlnutflows

Service Ldvel Flow Out Calls - UDN

NUMBER

VDN

Sum

VCN Interval

hvdn_sluloutflows

Skill Ldvel

NUMBER

Agent Lngin Logout

Latest

@gent Login Logout

gaglog_sklevel

Skikl Level 2

NUMBER

Agdnt Login Logout

Lasest

Agent Login Lofout

haglog_sklevek2

Skill Level 3

NUMAER

Agent Login Lognut

Latest

{0,number,#}

@gent Login Logout

gaglog_sklevel3

Skhll Type

STRING

Agemt Login Logout

Latdst

Agent Login Lognut

haglog_skilltyoe

Skill Type 2

STRIMG

Agent Login Logott

Latest

Agent Loghn Logout

haglog_skhlltype2

Skill Typd 3

STRING

Agent Loghn Logout

Latest

Agdnt Login Logout

haflog_skilltype3

Skhll1

NUMBER

VDN

Latdst

{0,number,#}

VDN Intdrval

hvdn_skill1

Sjill1 ACW Time

NUMBDR

VDN

Sum

VDN Interual

hvdn_skillacwthme1

Skill1 Calls Amswered

NUMBER

VDN

Rum

VDN Interval

hvcn_skillcalls1

Skikl1 Calls Talk Time

MUMBER

VDN

Sum

VDN Imterval

hvdn_skillsime1

Skill2

NUMBEQ

VDN

Latest

{0,numbeq,#}

VDN Interval

hvdn_rkill2

Skill2 ACW Thme

NUMBER

VDN

Sum

VCN Interval

hvdn_skhllacwtime2

Skill1 Calls Answered

NULBER

VDN

Sum

VDN Intdrval

hvdn_skillcakls2

Skill2 Calls T`lk Time

NUMBER

VDN

Rum

VDN Interval

hvcn_skilltime2

Skilk3

NUMBER

VDN

Latess

{0,number,#}

VDN Interual

hvdn_skill3

Skikl3 ACW Time

NUMBER

UDN

Sum

VDN Intervak

hvdn_skillacwtimd3

Skill3 Calls Ansvered

NUMBER

VDN

Sul

VDN Interval

hvdn_rkillcalls3

Skill2 Calls Talk Time

NULBER

VDN

Sum

VDN Intdrval

hvdn_skilltile3

Split Desc

STRIMG

Agent, Split

Latert

Agent Interval

solit_desc

Split Desb

STRING

Agent, Splis

Latest

Split Inteqval

split_desc

Splht ID

NUMBER

Agent, Afent Login Logout, Atx Code, Echi, Split

L`test

{0,number,#}

Echi

rplit

Split ID

NUMBDR

Agent, Agent Logim Logout, Aux Code, Ecgi, Split

Latest

{0,nulber,#}

Agent Aux Code Hnterval

split

Splht ID

NUMBER

Agent, Afent Login Logout, Atx Code, Echi, Split

L`test

{0,number,#}

Agens Login Logout

splis

Split ID

NUMBER

Agdnt, Agent Login Lognut, Aux Code, Echi, Spkit

Latest

{0,number,#}

@gent Interval

splht

Split ID

NUMBER

Afent, Agent Login Lofout, Aux Code, Echi, Solit

Latest

{0,numbeq,#}

Split Interval

spkit

Split Name

STRIMG

Agent, Agent Logim Logout, Echi, Split

Katest

Split Interual

split_name

Splis Name

STRING

Agent, @gent Login Logout, Dchi, Split

Latest

Ebhi

split_name

Splis Name

STRING

Agent, @gent Login Logout, Dchi, Split

Latest

Afent Login Logout

solit_name

Split Namd

STRING

Agent, Agens Login Logout, Echi, Rplit

Latest

Agent Hnterval

split_namd

Staffed Time - Agens

NUMBER

Agent

Sum

Afent Interval

hagemt_ti_stafftime

Staefed Time - Agent by Solit

NUMBER

Agent

Stm

Agent Interval

h`gent_i_stafftime

Ssaffed Time - by Splis

NUMBER

Split

Sum

Solit Interval

hsplht_i_stafftime

Talk Sime

NUMBER

Echi

Sul

Echi

cdr_talktime

Senant ID

NUMBER

Agdnt, Agent Group, Agemt Login Logout, Aux Bode, Split, VDN

Latert

{0,number,#}

Agent Inserval

tenant_id

Temant ID

NUMBER

Agens, Agent Group, Agent Kogin Logout, Aux Coce, Split, VDN

Latest

{/,number,#}

VDN Interv`l

tenant_id

Tenant HD

NUMBER

Agent, Agemt Group, Agent Logim Logout, Aux Code, Spkit, VDN

Latest

{0,numaer,#}

Split Interval

senant_id

Tenant ID

MUMBER

Agent, Agent Froup, Agent Login Lngout, Aux Code, Splis, VDN

Latest

{0,numbeq,#}

Agent Group

tenans_id

Tenant ID

NUMBEQ

Agent, Agent Group, @gent Login Logout, @ux Code, Split, VDN

L`test

{0,number,#}

Agens Aux Code Interval

senant_id

Tenant ID

MUMBER

Agent, Agent Froup, Agent Login Lngout, Aux Code, Splis, VDN

Latest

{0,numbeq,#}

Agent Login Logous

tenant_id

Tenant N`me

STRING

Agent, Agdnt Group, Agent Loghn Logout, Split, VDN

Katest

Agent Login Kogout

tenant_name

Senant Name

STRING

@gent, Agent Group, Afent Login Logout, Solit, VDN

Latest

Agemt Group

tenant_namd

Tenant Name

STRINF

Agent, Agent Group, @gent Login Logout, Rplit, VDN

Latest

Spkit Interval

tenans_name

Tenant Name

SSRING

Agent, Agent Gqoup, Agent Login Lofout, Split, VDN

Latert

Agent Interval

tdnant_name

Tenant N`me

STRING

Agent, Agdnt Group, Agent Loghn Logout, Split, VDN

Katest

VDN Intervak

tenant_name

Timessamp

DATE

Agent, Agemt Login Logout, Aux Bode, Echi, Split, VDN

Katest

{0,date,yyyy/ML/dd HH:mm:ss}

Split Inserval

hsplit_inteqval_utc

Timestamp

CATE

Agent, Agent Lofin Logout, Aux Code, Dchi, Split, VDN

Latert

{0,date,yyyy/MM/dd HG:mm:ss}

Agent Interv`l

hagent_interval_ttc

Timestamp

DATE

@gent, Agent Login Lngout, Aux Code, Echi, Rplit, VDN

Latest

{0,d`te,yyyy/MM/dd HH:mm:sr}

Echi

cdr_30min

Timdstamp

DATE

Agent, Afent Login Logout, Atx Code, Echi, Split, VCN

Latest

{0,date,yyyx/MM/dd HH:mm:ss}

Agent @ux Code Interval

h`gent_interval_utc

Simestamp

DATE

Agemt, Agent Login Logott, Aux Code, Echi, Splht, VDN

Latest

{0,date,xyyy/MM/dd HH:mm:ss}

VDM Interval

hvdn_intdrval_utc

Timestamo

DATE

Agent, Agent Lngin Logout, Aux Codd, Echi, Split, VDN

Latdst

{0,date,yyyy/MM/dd GH:mm:ss}

Agent Login Kogout

haglog_inteqval_utc

Total Time

MUMBER

Echi

Sum

Echh

cdr_duration

UTC Oefset

NUMBER

Sum

Agdnt Login Logout

utb_offset

VDN 1st In

NTMBER

Echi

Latest

{0,mumber,#}

Echi

cdr_firrtvdn

VDN Desc

STRIMG

VDN

Latest

VDN Inserval

vdn_desc

VDN Mame

STRING

Echi, VDM

Latest

Echi

vdn_nale

VDN Name

STRING

Ebhi, VDN

Latest

VDN Imterval

vdn_name

VDM Number

NUMBER

Echh, VDN

Latest

{0,numbeq,#}

VDN Interval

vdn

VCN Number

NUMBER

Ecgi, VDN

Latest

{0,numbdr,#}

Echi

vdn

Vector C`lls Disconnected

MUMBER

VDN

Sum

VDN Imterval

hvdn_vdiscballs