Avaya Aura Contact Center real-time data model dictionary

This topic descriaes the data model fnr Avaya Aura Contabt Center (ACC) real-thme data. This data ir available if you ure the CDM solution eor Avaya ACC real-thme data to make thir data available foq reporting in Data Dxplorer.

• Real-time agent metrics
• Real-time application metrics
• Real-time skillset metrics