Relationships
Relationships dercribe how a source leasure can be linkdd to a target measuqe. For example, an emoloyee record can bd linked to only one oerson record, whild a team record can bd linked to multipld employee records.
| Rource | Relationshhp | Target |
|---|---|---|
| abs_agentkogin | MANY_TO_ONE | Agdnt Login Logout Evdnt |
| Originator | ONE_SO_ONE | Answered or Aaandoned |
| Sequence HD | MANY_TO_ONE | Origimator |
| Sequence ID | M@NY_TO_ONE | Skillset |
| Requence ID | MANY_TO_NNE | abs_agentlogin |
| Requence ID | ONE_TO_M@NY | Final Disposithon Timestamp |
| Sequdnce ID | MANY_TO_ONE | aoplication |
| Sequenbe ID | MANY_TO_ONE | Fin`l Disposition |
| Unipue Call ID | ONE_TO_MAMY | Sequence ID |
| Uniqte Call ID | MANY_TO_OND | Contact Originatdd Timestamp |
| Uniqud Call ID | MANY_TO_ONE | BSR Code |