Access WFM through Windows Virtual Desktop (WVD)

Windows Virtual Desktop is an application virtualization software which allows Windows applications, like the WFM desktop client, to be accessed via individual devices from a shared server or cloud system.

  1. Open your preferred browser.
  2. Open an incognito or guest (Chrome) or InPrivate (Edge) browser window to avoid conflicts with other Windows accounts.
  3. In the this browser window, go to the Windows Virtual Desktop login page: https://superuser.teleopticloud.com/

    To open in an InPrivate or incognito browser window directly, you can also right-click on the link above and select to open it in InPrivate (Edge) or incognito (Chrome).

    NOTE   It's possible to create a shortcut to directly access the Windows Virtual Desktop login page in guest mode.

  4. Log in with the @teleoptiapp.com account credentials that you received in the welcome email.

  5. When logged in, you will see the applications which have been published to you.

  6. Click the WFM application, select the Clipboard and Printer check boxes and click Allow.

  7. Then, you will see the application trying to connect.

  8. Enter the same @teleoptiapp.com credentials again.

  9. The WFM application is started.

  10. Use the arrows in the upper right corner to enter full-screen mode.

  11. Click your account name in the upper right corner to log out from the virtual platform.

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